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Senior Information Technology Support (Boston)
Senior Information Technology Support (Boston)Huxley • Boston, MA, US
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Senior Information Technology Support (Boston)

Senior Information Technology Support (Boston)

Huxley • Boston, MA, US
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Senior IT Support | SaaS | $100,000 | Boston, MA

About the Company :

Our client is a leading enterprise technology firm delivering innovative cloud-based solutions that help organizations manage and secure their data. They offer a collaborative, fast-paced environment with strong growth opportunities and excellent benefits.

Role Overview :

Were seeking a Senior IT Specialist to lead technical support operations, manage desktop infrastructure, and oversee IT projects. This is a hands-on role requiring strong technical expertise and leadership skills.

Key Responsibilities

  • Lead and mentor the on-site IT support team.
  • Manage IT projects including software deployments and hardware upgrades.
  • Oversee inventory and procurement processes.
  • Configure and support SaaS applications ( Okta, Jamf Pro, Intune, Automox, Zoom, Office365 ).
  • Act as escalation point for complex technical issues.

Requirements

  • Bachelors degree or equivalent experience.
  • 6+ years in IT support roles.
  • Strong knowledge of networking, OS troubleshooting, and tools like Okta, Office365, Jamf Pro, Intune.
  • Project management experience and excellent communication skills.

    • Benefits

  • Flexible hybrid work model.
  • Comprehensive health, dental, and vision coverage.
  • 401(k) with company contributions.
  • Generous PTO and paid holidays.
  • Professional development and training opportunities.

    • s.obrien@huxley.com | (857) 317-5044 | DM

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    Information Technology Support • Boston, MA, US

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