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Product Manager II
Product Manager IINBME • Springfield, MA, US
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Product Manager II

Product Manager II

NBME • Springfield, MA, US
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Product Manager II

NBME is seeking to hire a level II Product Manager for our organization. This person will be responsible for driving the success of one or more products and leading cross-functional teams responsible for developing, improving, and delivering the product(s). The ideal candidate will have direct accountability for identifying market opportunities and customer needs, developing the product(s) roadmap, and planning and executing the operational planning, production, and projects that directly contribute to the success of the product(s).

This role has been designated as primarily remote, which means it generally does not require onsite work more than an average of 2-3 times per month and may require additional prescheduled onsite work. We're open to considering candidates in the following states : PA, NJ, DE, MD but will prioritize qualified candidates living within 50 miles of Philadelphia.

Diversity, Equity, and Inclusion Statement

At NBME, we continue to innovate and improve how we fulfill the evolving needs of the health care community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come. We also continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, workplace culture, products and services, the Philadelphia community and the broader medical education landscape.

Responsibilities

  • Control the vision, strategy, and roadmap for one or more products in an effort to deliver value to the customer and align with broader NBME strategy.
  • Manage and execute product life cycle / strategy, technical, and marketing aspects of the product(s), which includes : discovery and validation of market problems; bringing the voice of the customer into product strategy; exploration of new market opportunities; definition and sizing of market segments; business plan creation; pricing; product positioning; go-to-market planning; win / loss analysis; distribution strategy; product profitability and sales analysis.
  • Continually monitor financial, reputational, and user-satisfaction "health" of product(s), reports findings, and develop recommendations to make appropriate strategic and tactical adjustments based on evidence.
  • Lead the development and management of product-level budgets, including forecasting revenue, tracking expenses, and analyzing financial performance. Collaborate with cross-functional teams to align investment decisions with strategic goals, ensuring profitability and long-term value creation. Monitor key financial metrics and adjust plans proactively to meet business targets.
  • Identify and implement process improvements that enhance team productivity, reduce waste, and accelerate time-to-market. Collaborate cross-functionally to streamline workflows, optimize resource utilization, and ensure consistent execution of product strategies aligned with business goals.
  • Define market requirements, package features into product plans, and identifies risks / benefits / mitigation strategies.
  • Develops recommendations for product(s) based on data analysis, competitive climate, understanding of NBME strategy, and informed business needs.
  • Interacts with agile teams, cross-functional teams, development leads, product architects, and key customers.
  • Gather requirements from existing and potential customers, write market requirements documents or product backlogs, and monitor the implementation of each product project, maintaining the product roadmap and status dashboard.
  • Analyzes the competitive landscape; works cross-functionally to monitor and incorporate industry innovations.
  • Serves as the main liaison on the assigned product(s) between internal and external stakeholders. Coordinates efforts of cross-functional teams to align and deliver operational planning and production that meet customer and product roadmap requirements.
  • Develops, interprets, and communicates policies and practices to external stakeholders; addresses / resolves routine issues, problems, and concerns.
  • Represents assigned product(s) internally and externally to product-associated groups and organizations. Develops and delivers presentations, Webinars, and reports to NBME governance, the Executive Team, and external groups about products and activities.
  • Participates in the creation of market collateral to support outreach, converting technical positioning into key market messages.
  • Launches product(s) onto the market : Assist with defining buyer personas and determining market messages; participates in the creation of marketing plans; collaboratively evaluate the effectiveness of product marketing programs; maintains product launch plans.
  • Delivers thought-leader content via events and other outlets; creates standard presentations and demo scripts; aligns sales and outreach tools.
  • Provide account support and manage client accounts as needed.
  • Develop RFPs and contracts and execute them with guidance from other Product Management staff.
  • Contribute to the creation and revision of policies, practices, and quality control measures. Participates in research initiatives and special projects.

Qualifications

Skills and Abilities

  • 5 or more years of relevant experience in program / product management required.
  • Demonstrated ability to analyze data and synthesize market trends to inform product strategy and decision-making.
  • Skilled in translating quantitative and qualitative insights into actionable recommendations that drive product innovation, customer value, and business growth.
  • Demonstrated ability to utilize tools and technologies to streamline workflows, accelerate decision-making, and improve communication.
  • Proven ability to manage product-level profit and loss, including budget planning, revenue forecasting, and expense tracking.
  • Skilled in identifying inefficiencies and implementing process improvements across the product lifecycle.
  • Proven track record of launching product(s) or product releases; leading and organizing market research / pilot / testing efforts; coordinating Agile experiences.
  • Strategic and technical Product Management experience, preferably in healthcare, medical education and / or assessment.
  • Strong team orientation, project management and analytical skills.
  • Demonstrated ability to operate within diverse cross-functional groups and diverse external stakeholder groups.
  • Strong critical thinking, problem-solving, and conflict management skills; commitment to DEI. Excellent communication and analytical skills (written and verbal).
  • Ability to maintain confidential information and secure materials appropriately.
  • Ability to succeed in role with some supervisory guidance.
  • Broad knowledge base in several aspects of testing.
  • Demonstrated ability to bring projects to the implementation stage.
  • Experience

  • 5 or more years
  • Education

  • Bachelor's Degree; required
  • Pragmatic Marketing Certification or similar; preferred
  • About NBME

    NBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. Our mission is to advance assessment of these professionals to achieve optimal care for all, supporting the development of a highly effective, diverse and compassionate health care workforce.

    Founded in 1915, NBME develops and manages the United States Medical Licensing Examination with the Federation of State Medical Boards. We offer a comprehensive portfolio of assessment products for every stage of the medical school journey and provide assessment services to various health profession organizations.

    We are dedicated to advancing innovative assessment approaches through research, collaboration and contributions to the medical education and assessment communities. In 2024, we expanded our assessment capabilities to include simulation through the acquisition of MedVR Education. Learn more on NBME's website.

    NBME believes that a key path to meeting our mission is collaborating with and supporting our communities. Our Community Collaborations and Contributions programs provide resources and recognition to medical educators and researchers advancing the field of assessment throughout their careers. In addition, we invest in fee assistance, scholarships and pathway programs to aid learners and help support increased representation in health care. Headquartered in Philadelphia, NBME also gives to local organizations that advance health equity and access and positively impact social determinants of health.

    Compensation we are offering for this position is at $96,991-$121,239 / year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review.

    The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include : Healthcare, Dental, Prescription, and Vision plans; 401(k) w / match, Tuition Reimbursement Plan, Commuter Benefit : Public Transit or Parking options. Remote Friendly Workplace.

    NBME is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observance

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