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Scheduling Coordinator - Pre Transplant

Scheduling Coordinator - Pre Transplant

Baylor University Medical CenterDallas, TX, US
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Scheduling Coordinator Transplant

The Scheduling Coordinator Transplant coordinates scheduling for pre and post-transplant patients. This includes tests, procedures, and consults as needed by protocol or clinical need.

Essential Functions of the Role :

  • Schedule and coordinate multiple appointments, procedures, and tests for patients. This includes transplant evaluation, waiting list, and post-care. The evaluation includes 20 separate appointments that must be coordinated within one week.
  • Contact patient before and after appointment is scheduled to confirm date and times.
  • Make changes to patient's schedule as needed (i.e. cancellation and rescheduling).
  • Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appointments, as requested.
  • Input patient appointments and information in appropriate databases.
  • Medicare Cost Report data entry.
  • Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel).
  • Gather patient clinical data from outside offices as needed for chart, appointments, and patient follow-up.
  • Chart incoming patient information and distribute to coordinators and physicians.
  • Assist in transplant clinics with posting labs and scheduling appointments as needed. Prepare patient information through data entry and copying for selection committees.
  • Maintain office supplies for appropriate area.

Key Success Factors :

  • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
  • Ability to operate computer, fax, copier, scanner, and telephone.
  • Must be able to multitask.
  • Ability to follow instructions and respond to upper management's directions accurately.
  • Must be able to work autonomously, prioritize work activities and use time efficiently.
  • Must be able to maintain confidentiality.
  • Must be able to demonstrate and promote a positive team-oriented environment.
  • Must be able to stay focused and concentrate under normal or heavy distractions.
  • Must be able to work well under pressure and / or stressful conditions.
  • Must possess the ability to manage change, delays, or unexpected events appropriately.
  • Qualifications :

  • EDUCATION - H.S. Diploma / GED Equivalent
  • EXPERIENCE - 2 Years of Experience
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    Scheduling Coordinator • Dallas, TX, US