Benefits Manager

Description :

The Benefits Manager plays a key role in defining and executing our benefits strategy by developing, implementing, and managing benefits. This position is responsible for the ongoing operations of benefits programs, program compliance, and analysis related to providing strategic and design recommendations to executive management. This position also provides exceptional service to employees, benefits vendors, and advisors.

Success in the role requires an individual to be both strategic and hands-on in leading all facets of benefits. The successful candidate will work to ensure our benefits are competitive and drive business results while both reflecting and enhancing our culture.

A successful Benefits Manager will know how to do the following confidently and independently

Benefits Administration and Employee Support (60%) :

• Manages day-to-day benefits matters as employees' primary point of contact as internal subject matter expert, including coverage questions, claims inquiries, enrollments, coverage terminations, and other qualifying event changes.
• Works with outside benefits advisors for escalated employee benefits matters.
• Adapts, documents, and maintains administrative procedures for benefits processes.
• Plans, prepares, and delivers written and verbal information and conducts employee meetings and presentations, including open enrollments, to provide benefits education.
• Promotes wellness and other initiatives that support employee well-being.
• Reviews, verifies, and reconciles invoices for related benefits plans.

Vendors and Compliance (25%)

Strategic Planning and Stakeholder Engagement (15%)

Requirements :

What we are looking for

About Merchants

Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana.

Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (). For more information read the entire article here .

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