CS Behavioral Health Case Manager III

Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being fostering self-sufficiency and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

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Summary Statement

The incumbent works in the Delaware Psychiatric Center (DPC) at the Jane E. Mitchell Forensic Building (JEM) with a total of 42 male and female clients who are considered level 5 supervision under the custody of the Delaware Department of Corrections. Level five is the most secure facility in the criminal justice system. The incumbent performs discipline management recovery mission and compliance with inspection and audit criteria. Other duties include admission tasks such as social assessments chart auditing review of critical incidents. The incumbent consults with an interdisciplinary team and external agencies as necessary to promote person-centered recovery goals. The incumbent is considered essential personnel on the second day of a state of emergency.

Essential Functions

Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive employees can complete job duties of a similar kind not specifically listed here.

This class is distinguished from a licensed Social Worker as employeesdo notperform the following duties : diagnose individuals for mental emotional behavioral addictive and / or developmental disorders and disabilities; perform related client assessment or evaluation; provide psychotherapeutic treatment; or develop and implement assessment-based treatment plans. An employee in this class may participate as a member of a multi-disciplinary team to implement behavioral health services or treatment plans in accordance with Delaware Code Title 24.

• Oversees the operation of a case management unit in a behavioral health or institutional setting by assigning monitoring and reviewing work of professional and paraprofessional staff and providing on-the-job training guidance and direction.
• Refers or assigns cases to the appropriate unit or staff for effective service delivery. Ensures quality of services provided by staff.
• Provides consultation to staff to enable them to intervene in crisis situations or directly handles explosive situations.
• Assists in analysis of operations making recommendations with a view to improving division / department policy and procedures.
• May maintain a caseload providing guidance and related information to clients and families. Interviews clients family members or persons deemed necessary to obtain the most complete case history possible.
• Participates as a member of a multi-disciplinary team to formulate or evaluate treatment plans.
• Prepares narrative statistical and court reports as necessary. May prepare application forms for benefits or services.
• Provides consultative services to state and private agencies and may participate in community projects.
• May supervise two or more merit full-time positions. The elements of supervision include performing the following on a regular and continuing basis : planning assigning reviewing evaluating coaching training disciplining and recommending hire termination and promotion.
• Uses automated information systems and computer software to research review evaluate and report on health / human service data.
• Communicates and interacts effectively with people across cultures ranges of ability genders ethnicities ages and races.
• Performs other related duties as required.

Job Requirements

JOB REQUIREMENTS for Behavioral Health Case Manager III

Applicants must have education training and / or experience demonstrating competence in each of the following areas :

Additional Posting Information

This is a Casual / Seasonal position which is a non-pension eligible position without healthcare and / or other benefits.

Conditions of Hire

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Criminal background check : A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicableterms and conditions of employment in accordance with Title 29 Chapter 59 and Title 19 Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.

Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling or by visiting . You may also call or email for additional applicant services support.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.

Required Experience :

Manager

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Employment Type : Gig

Experience : years

Vacancy : 1