Scrum Master

Helps oversee the scrum and development team. They are knowledgeable in Agile methodology and scrum and able to educate others. They also act as a buffer between the scrum team and product owner and maintain a safe working environment for the team by helping with conflict resolution.

Provides a single point of contact for projects. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services. Defines project scope and objectives. Oversees / coordinates all aspects of project and serves as project manager between clients, systems, line management and other departments. Plans and directs schedules as well as project budgets. Monitors the product / program / project from initiation through delivery, interfacing with customer on technical and non-technical matters. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals. Develops detailed work plans, schedules, project estimates, resource plans, budgets, and status reports. Conducts project meetings and is responsible for project deliverables. Manages the integration of vendor tasks, and tracks and reviews vendor deliverables. May provide technical / analytical guidance to project team. Recommends / takes action to direct the analysis of and solution to problems.