Senior Civil Engineer Federal

THIS IS A REMOTE POSITION!

SUMMARY :

The Intake Specialist serves as a patient advocate and allows access to life changing care for members of the community. Intake Specialists work within a collaborative team including physicians, providers, other intake specialists and many other members of a multidisciplinary team.

The Intake Specialist gains career experience to develop and progress with a nationally recognized behavioral health leader.

JOB DUTIES AND RESPONSIBILITIES :

• Evaluate incoming telephone inquiries to determine needs and offer a screening.
• Contact referents and / or family members to determine their perspectives of the patient’s needs.
• Understand how to use Rogers Behavioral Health (RBH)contracted insurance provider listing when making decisions regarding admissions of potential patient.
• General knowledge of HIPAA and Emergency Medical Treatment and Active Labor Act (EMTALA) and how it related to admissions.
• Knowledge of all Rogers programs and services and the ability to explain to patients / families / referents.
• Demonstrate clear, accurate and timely use of case notes.
• Interview patients and / or responsible representatives to confirm demographic and insurance information.
• Comply with needed metric collection to facilitate continuous improvement.
• Recognize cases that require involvement of Rogers outreach services or that provide an opportunity for outreach services. Cases referred by a Rogers’ physician for outpatient treatment should be given to outreach for referrals.
• Explain insurance coverage to patients during the admission process and answer related questions.
• Involve the leadership in cases that require special attention due to the complex nature of the case.
• Ability to communicate and coordinate transfer to and from Rogers.
• Develop working relationships with physicians to ensure an open line of communication regarding patients care and utilization of insurance benefits.
• Communicate with members of the multi-disciplinary team, as needed, regarding documentation and clinical criteria to assist with reimbursement and third-party reviews and treatment issues.
• Understanding of admissions paperwork and the ability to explain all forms to patients / guardians.
• Coordinate admission with patient and / or responsible representative to include admission information, directions, and information about the program they will be entering.

EDUCATION / TRAINING REQUIREMENTS :

BENEFITS :

ABOUT ROGERS BEHAVIORAL HEALTH

Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes. Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S.

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The System also includes  Rogers Behavioral Health Foundation , which supports patient care, programs, and research; and  Rogers InHealth , an initiative that works to eliminate the stigma of mental health challenges.

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For more information, visit  rogersbh.org .

EOE / MFDV

Required Skills Required Experience