Nordic Speaking Customer Service for Hospitality & Tourism industry

Customer Service Role In Hospitality & Tourism

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in a range of industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to ensure that we match the best candidates with the right employers, providing the ultimate pathway to a fruitful career abroad. We are currently seeking enthusiastic Nordic-speaking candidates for a Customer Service role within the Hospitality & Tourism industry. In this dynamic position, you will play a vital role in enhancing customer experiences and will be part of an international team dedicated to delivering exceptional service. If you are passionate about helping others and want to take your career to new heights in a vibrant hospitality environment, we encourage you to apply. Join us at Patrique Mercier Recruitment and discover how we can assist you in finding your dream job abroad while also contributing to the thriving tourism sector.

Responsibilities

• Provide exceptional customer service to Nordic-speaking clients in the hospitality and tourism industry.
• Handle inquiries and resolve issues promptly via phone, email, or chat channels.
• Assist customers with bookings, cancellations, and changes to their itineraries.
• Provide detailed information about services, attractions, and travel-related queries.
• Maintain a polite and professional demeanor in all customer interactions.
• Document customer interactions and feedback in the CRM system.
• Collaborate with other departments to ensure seamless operations and customer satisfaction.