General Manager

General Manager / Operations Manager Luxury Pool Division

Location :  Tucson, AZ

Compensation :  $85,000 - $125,000 base + 5% profit share + 1% revenue bonus + company vehicle and phone

About the Company :

This luxury pool division is part of a well-established, high-end residential design and construction group with a reputation for crafting beautifully designed custom homes and outdoor living spaces. The pool division specializes in fully custom, design-driven backyard experiences- ranging from infinity pools to complete outdoor living environments- averaging $250,000-$650,000 per project. With a strong focus on quality, craftsmanship, and client satisfaction, the company provides a collaborative, casual, and results-driven culture that rewards autonomy, accountability, and innovation.

About the Role :

We are seeking a seasoned General Manager / Operations Manager to lead and grow our luxury pool division. This is a unique opportunity for a former or current pool company owner or division leader who wants to step away from the stress of full business ownership while still applying their expertise to build and scale a high-performing operation. You will oversee all aspects of operations- from design, estimating, and client management to project execution- while partnering with ownership on strategic growth initiatives. The ideal candidate thrives in situations that offer autonomy, loves delighting clients, and is motivated by building a business and a team.

Key Responsibilities :

• Manage full project lifecycle : design, pricing, client presentation, and build coordination.
• Oversee client relationships, ensuring a premium customer experience aligned with brand standards.
• Coordinate vendors, subcontractors, and internal crews to meet project schedules, budgets, and quality standards.
• Track project performance, profitability, and timelines; report metrics to ownership.
• Develop and implement internal SOPs, processes, and systems to support scalable growth.
• Hire, mentor, and manage support staff (project managers, designers, field crews) as business expands.
• Drive new business development opportunities and support strategic marketing initiatives.

Required Skills & Experience :

Preferred Attributes :

Culture & Work Environment :

Growth Opportunity :

This role is designed to expand the pool division beyond its current 810 projects per year, creating a self-sustaining, high-margin operation. The right candidate will have the opportunity to shape the divisions structure, team, and strategy, with significant upside through profit sharing and performance bonuses.