Associate Director, Accelerator Operations

Job Title : Associate Director, Accelerator Operations

Team : Product

Location : Hybrid in Atlanta (GA), Chicago (IL),  or New York City (NYC)

Employment Type : Full-time

FLSA Classification : Exempt

Start Date : ASAP

About Braven

Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.

We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students followed by support that lasts through graduation.

Together, our ambition is to help rebuild the middle class and revitalize the American Dream.

About the Role

In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate Director, Accelerator Operations, to own and evolve the systems and processes that enable seamless Accelerator delivery across all sites.

As a member of Braven’s Product Team, you will scale our program operations and ensure consistent, effective implementation of Accelerator, our credit-bearing course, across all sites while maintaining high standards of quality, efficiency, and program fidelity. You will serve as a key partner to regional and central colleagues, facilitating seamless operations, driving continuous improvement, and contributing to the achievement of strong Fellow outcomes.

This role offers the opportunity to lead and evolve multiple operational workstreams that enable successful Accelerator delivery, such as systems design, process improvement, data management, training, and stakeholder experience. Over time, the portfolio may expand or shift based on organizational priorities, providing room for growth and cross-functional collaboration.

As a member of the Program Operations team, you’ll play a critical role in designing and managing the systems and processes that support Braven’s ambitious growth, ensuring that every Fellow, Leadership Coach, and partner experiences a smooth and high-quality Accelerator journey.

This role reports directly to the Senior Director, Accelerator Operations.

What You’ll Do

Lead Central Accelerator Program Operations (40%)

• Provide strategic and operational oversight of key Accelerator workstreams to ensure seamless, consistent, and high-quality program delivery across sites.
• Oversee and continuously improve critical workflows that enable program success, balancing quality, scalability, and user experience.
• Develop and maintain clear documentation, SOPs, and escalation protocols that guide regional and central users.
• Facilitate quality assurance practices to monitor fidelity, surface risks, and identify opportunities for continuous improvement.

Design and Manage Scalable Program Systems (30%)

Enable and Support Cross-Functional Teams (20%)

Drive Continuous Improvement and Special Projects (10%)

Requirements

Minimum Requirements

Preferred Qualifications

Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.

Work Demands

Additional Requirements

Application & Interview Process

While the interview process may vary slightly, the general process will be :

Benefits

Compensation and Benefits

Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking.

New hires can expect a starting salary at the lower end of the range, as Braven compensates based on the requirements and scope of the role rather than years of experience or prior salary, allowing for growth with performance and maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $59,500-$74,300 in Atlanta, $62,700-$78,300 in Chicago, and $69,000-$86,200 in New York. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity.

Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include :

Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe that our total rewards package matches what they are looking for in their next opportunity are encouraged to apply.

Location

We gather in the office at least 3 days per week (on Tuesday, Wednesday and Thursday) and often work remotely 2 days per week (although certain commitments might adjust that from time to time). Therefore, this role requires teammates to live within commuting distance of one of our hubs : Atlanta, Chicago, or New York City. We believe in the magic, connection, and collaboration that happens when people work together face-to-face and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week.

Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.  We encourage talented individuals of all backgrounds to apply.