Supervisor, Creative Services

Overview

Supervises and leads the department’s Associates through phases such as design, development, manufacturing, maintaining and repairing the park’s permanent decorations, as well as seasonal event decor. Specific functional responsibilities include assembling and maintaining FX electronics and programming for seasonal events. The Supervisor is responsible for coordinating installations of seasonal events as well as visual displays for merchandise windows. Additional duties include Associate scheduling, budgeting, resource allocation, and implementing best practices to enhance operational performance and Guest satisfaction. This position emphasizes Team leadership and the ability to operate as team.

Salary Details :

$68,640 / yr - $80,000 / yr

Responsibilities

Lead the manufacturing, installation and strike of seasonal, special and promotional event decor and merchandise window displays.

Lead vendors as needed for visual lighting decor or display and assign projects and duties to Associates according to need and ability. Install special effect electronics and program the special effects to function properly.

Lead full time, part time, and seasonal staff to ensure event decor and merchandise display are completed within the scheduled time frame and budgeted amounts, while upholding a quality standard. Provide the Manager with feedback on Associate performance and potential.

Support other departments with decor assistance, such as Production, Catering, and Hotel, and request necessary assistance from those departments.

Lead inventory management efforts, control and storage of decor and display elements.

Lead, train and develop key Associates through meaningful goals and accountabilities, as well as daily direction and guidance. Train Associates to expand their skill-sets. Provide opportunities for Associates throughout the organization to make contributions beyond the scope of their primary positions.

Assist in accurately tracking the departmental budget and responsibilities. Must have a good understanding of modern business practices and procedures, business letter writing and elements of correct English usage, grammar, spelling, vocabulary, punctuation and mathematics. Advanced knowledge of Microsoft Word and Excel is desired. Excellent organizational skills and the ability to maintain effective working relationships with others.

Coordinates the procurement and scheduled use of resources, including labor, equipment and materials to ensure maximum use and completion of work within budget, safety guidelines and quality standards. Orders materials and supplies in accordance with established company budgets and guidelines.

Qualifications

Associate's degree / vocational or technical school degree, emphasis in Theatrical Design, Visual Design, Art, or related field preferred.

At least 6-8 years of related work experience preferred.

At least 3-5 years of prior supervisory / management experience required.

Demonstrated visual creative expertise. Specific knowledge of use of basic hand tools, paint techniques, graphics and floral design. Knowledge of various Adobe or equivalent design programs.

Must be able to work nights, weekends, and holidays based on business needs.

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