Wellness and Recovery Representative

Job Description

Wellness & Recovery Representative

Location : Hybrid1 : This role requires associates be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

Please note that per our policy on hybrid / virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Wellness & Recovery Representative is responsible for peer support, care coordination and / or care management activities focused on the Wellness and Recovery of members.

How you will make an impact :

Identifies opportunities for engagement of members and their families in forming a supportive, recovery network.

Works collaboratively with formal systems, service providers and informal networks in pursuit of person-centric holistic approaches to care.

Serves as a member advocate by sharing common experiences, engaging, educating and encouraging members to connect with support services, resources and advocacy assistance.

Provides individualized member support in accordance with the care coordination plan.

Provides members with opportunities to improve help-seeking behavior and foster trusting and supportive relationships.

Acts as a resource for staff to support their decision making and problem solving.

Initiates and maintains contact with assigned individuals and providers to determine member’s response to services.

Minimum Requirements :

Requires H.S. diploma or equivalent and minimum of 2 years of lived experience recovery and / or resiliency; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences :

Peer Specialist Certification strongly preferred.

Working knowledge of care-coordination and case management concepts strongly preferred.

Recovery coaching experience strongly preferred.

BA / BS strongly preferred.

Job Level :

Non-Management Non-Exempt

Workshift : Job Family :

MED >

Healthcare Role (Non-Licensed)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient / member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact