Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Competitive salary

Flexible schedule

ROLE DESCRIPTION : Full job description

• Currently Licensed Applicants only with State Farm Experience -
• HYBRID
• Mon-Fri 1-5pm PST OR Mon-Wed-Fri 9-5pm PST

About Our Agency : Sallie Severns - State Farm

Established in 2015, Sallie Severns - State Farm is a thriving agency located in the heart of downtown Walnut Creek, CA.

At Sallie Severns - State Farm, we believe in flexibility and work-life balance. Part time position with two different schedule options below

Responsibilities :

• Establish customer relationships and follow up with customers, as needed including quoting.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Answers all inbound calls, make outbound calls and retains customers.
• Schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Hourly plus commission / bonus
• Paid time off (vacation and personal / sick days)
• Flexible work schedule
• Growth potential / Opportunity for advancement within my agency

Requirements :

• Interest in customer service and maintaining accurate customer and meeting customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment or independently
• Must be P&C and Life & Health licensed in CA

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

This is an in-office position part time position.