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IT Enterprise Applications Analyst
IT Enterprise Applications AnalystBooks A Million Holding Company • Birmingham, AL, United States
IT Enterprise Applications Analyst

IT Enterprise Applications Analyst

Books A Million Holding Company • Birmingham, AL, United States
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IT Enterprise Apps Analyst (Infor)

Optimize Systems. Support People. Drive Impact.

Are you analytical, detail-oriented, and passionate about improving how enterprise applications supports business goals? We're looking for an IT Enterprise Applications Analyst who will play a key role in supporting, enhancing, and optimizing our Infor HRIS platform.

This isn't just about fixing tickets-it's about understanding how systems connect to people, finding efficiencies, and making tools better for end users. You'll collaborate with IT, HR, and project teams to ensure applications remain reliable, accurate, and impactful. If you're curious, organized, and excited to grow your expertise in enterprise apps and HR technology, this could be the perfect fit.

What You'll Do

System Support & Troubleshooting

  • Diagnose and resolve system problems, including data errors, security, and integration issues.
  • Act as an escalation point for technical issues related to time tracking, payroll, and leave management.
  • Monitor and maintain data integrity across HRIS systems, ensuring employee records remain consistent and accurate.
  • Safeguard the confidentiality of employee and organizational data, ensuring sensitive information is accessed and used responsibly.

Analysis, Reporting & Process Improvement

  • Participate in system upgrades, testing, and rollouts, ensuring smooth adoption of new modules and features.
  • Partner with business users to translate needs into system configurations and actionable improvements.
  • Develop reports and dashboards to support HR operations and leadership decision-making.
  • Conduct audits and data quality reviews, recommending process or system enhancements.

    • Collaboration & Training

  • Provide end-user support and deliver training on system functionalities and best practices.
  • Document system configurations, workflows, and updates to maintain clarity and consistency.
  • Collaborate with IT and HR teams on integrations, fixes, and enhancements.
  • Support the administration of annual HR processes (e.g., merit, compliance, enrollment and analytics projects).

    • What You'll Bring

  • Strong attention to detail-you notice data gaps and inconsistencies before others do.
  • Analytical mindset-you enjoy solving problems and translating data into insights.
  • Experience with HRIS platforms including Infor (preferred), Lawson, Dayforce, or similar systems. Knowledge of AS400 / iSeries or RPGx is a plus.
  • Solid understanding of HR processes, data flows, and reporting needs.
  • Ability to handle sensitive and confidential employee information with the highest level of integrity.
  • Communication skills-you can explain technical issues clearly to non-technical audiences.
  • Ability to prioritize tasks, manage projects, and work independently while collaborating across teams.
  • Proficiency in Excel, SQL, basic scripting languages, or reporting / BI tools is a plus.
  • Bachelor's degree in Business, Information Systems, HR, Computer Science, or related field preferred.

    • Why You'll Love This Role

    This is more than a systems analyst role-it's a chance to shape how people and processes connect through technology. You'll gain valuable experience in enterprise application support, HRIS analysis, and IT project collaboration, setting you up for growth in HR technology, systems administration, or enterprise architecture. By improving how our applications run and how people use them-while safeguarding sensitive information-you'll make a direct impact on organizational success.

    If you're ready to optimize systems, support people, and drive business impact, apply now!

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    Application Analyst • Birmingham, AL, United States

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