Bluecrew is seeking a Team Lead who will function as an extension of the Bluecrew Account Management team for large events, representing Bluecrew at the workplaces and leading a large number of Crew Members.
The Team Lead ensures success at customer locations, supports Crew Members onsite, and acts as a liaison between Bluecrew and the client.
As the Bluecrew onsite representative, we rely on the Team Lead to provide accurate timekeeping and share feedback from the workplace and Crew Members.
Experience required :
- Minimum 10 jobs worked on the Bluecrew Platform
- Previous experience in a leadership position
- Ability to represent Bluecrew in a professional manner
- Comfortable with all types of technology
- Willing to use a personal cell phone / data plan to manage the workforce using the Bluecrew Manager App
- Experience with conflict resolution
- Flexible schedule
- Available on weekends
Shift Responsibilities :
Check all CMs in via the check-in process and verify all employees are clocked in and accounted for via the Bluecrew manager appEnsure all CMs are in the proper uniform and are physically / mentally ready to workDelegate responsibilities to the CMs as instructed by the customer and assign them to their appropriate workstationsCheck-in with CMs and the customer throughout the event to ensure everyone performs up to standard.Conflict resolution - ensure CMs / customers respect one another and de-escalate situations when needed. In extreme cases, send the CM home and fill out an incident report for HR.Coordinate the checkout process. Ensure all employees are clocked out and signed out (if needed), and answer any outstanding questionsPerform event general labor duties : event setup and teardown, maintain cleanliness of event space by picking up trash and disposing of waste properly, sweep / mop floors and walkwaysGeneral RequirementsEvent Staff / Food Service
When working in Event Staff or Food Service Position through Bluecrew, you may be expected to do any and all of the following :
Working independently or in a team to cook, prepare, serve, or transport food itemsEngaging with customers while operating a point of sale machine or cash register in a professional and courteous mannerClean and sanitize dishes, utensils, cooking equipment, or other items at the start or end of your shiftWork on your feet, either stationary or constantly moving for the full shiftReaching, crouching, bending over, and other physically strenuous activities at times, as required by the immediate supervisorComfortable working in a busy and at times hectic environmentThere may be a specific dress code, but if it is not listed, please make sure to wear close-toed shoes and pants.Note for that for any event staff position that requires handling food, you will need to follow GMP guidelines which include keeping your hair up, neatly trimmed fingernails, and you may be required to cover any facial hair.It is important to Bluecrew that you go home in the same healthy state that you came to work in, so please do not accept this assignment if you cannot fulfill all of the above duties.