Shift Leader
Woodies WingsOswego, IL, USjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionHigh school diploma or equi valent (helpful but not required ) At least 2 years of experience in a similar role Valid Food Handler Certificate (per local / state regulations) Physically capable of standing / walking for 9 hours Able to lift a minimum of 50 pounds Good physical condition and reasonable hearing for safety Ability to read, write, and comprehend English Greet guests warmly and provide friendly, helpful service Follow all steps of service and procedures Take and accurately enter orders into the POS system Operate, clean, and maintain the shake machine Process cash, credit card, and other payments efficiently Keep the checkout area clean, organized, and stocked Follow all company policies and procedures Handle fast-paced environments and adapt to changes Address guest questions and concerns with professionalism Completes all tasks as directed by management, including : cleanliness, stocking, prep, cooking, sanitation, guest service, and adherence to standards Maintains cleanliness and organization throughout the kitchen and prep areas Assists with full kitchen cleaning as needed Operates and maintains all machine s safely and correctly, including setup and breakdown (kitchen equipment, dish machine, milk shake machine) Follows recipes and prep lists exactly Accurately measures ingredients Preps food and equipment to meet quantity, quality, and timing standards Observes all sanitation and safety procedures, including proper cooling of hot foods Supervise and coordinate team activities during the shift Assign tasks and ensure smooth workflow Motivate and support team members Address staff concerns and resolve conflicts Ensure efficient operations throughout the shift Manage inventory levels and order supplies as needed Handle cash management and end-of-shift reconciliations Open and close the store as required Provide excellent guest service Resolve customer complaints in a professional manner Foster a welcoming and positive environment Train and mentor new team members Offer regular feedback and guidance Ensure compliance with all company, health, and safety policies Maintain a clean, safe, and organized workspace Communicate shift performance and issues with upper management Keep team informed of important updates and expectations Free meal per shift Discount ed dining at all of our restaurants ? Bi-Weekly Pay including Paid Training Flexible schedules (full / part time, day / evening shifts) Paid Time Off Career Advancement Opportunities & Equal Employment 401(k) with employer match, medical, dental and vision coverage available to team members that meet eligibility req uirements after a waiting period.
Training Starts : August 18, 2025
Store Opens : August 23, 2025
- Flavor Captain (Shift Lead) – Do you have what it takes to help direct and train Team Members? Are you looking t o grow into a Management role?
Required Training / Experience / Education
Job Responsibilities and Duties for Wing Wranglers and Heat Handlers
Outlined, but not limited to :
Job Responsibilities and Duties for Flavor Captains and Sauce Bosses
Outlined, but not limited to :
Supervision & Leadership
Operational Management
Customer Service
Training & Development
Compliance & Safety
Communication
Benefits :
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Shift Leader • Oswego, IL, US