Technical Application Specialist

Job Description

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!

Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.

Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D / technology sites, and employ more than 2,700 people across North America.

If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.

Technical Application Specialist

GENERAL PURPOSE OF THE JOB :

The Technical Application Specialist ensures proper application of Tremco products in accordance with company and industry guidelines by providing both on-site and office-based problem resolution assistance. This individual is a technical liaison between the business and Tremco's field-based internal and external stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Provide or obtain accurate and timely product application, qualification, and / or troubleshooting services to internal colleagues and external business partners
• Assist with general on-site product application, training, and general substrate review.
• Assist with the generation and maintenance of technical documentation and collateral with various internal departments. Examples include application instructions, technical data sheets, technical marketing collateral, product training programs, 3rd party testing / validation reports, and other product assets.
• Assist in the collection of laboratory data for project and / or product-specific testing.
• Assist with and / or perform in-field and in-house analytical lab testing to confirm the chemical compatibility and physical adhesion properties of Tremco products on specified jobs, for evaluating new areas of application, new product development, and competitive product analysis.
• Conduct jobsite observations / evaluations with customers and field sales reps to make accurate and timely product and installation recommendations.
• Compose official letters and / or corporate communiques, including installation instructions, job qualification parameters, and competitive product comparisons along with assisting in the development of detail drawings to help secure sales opportunities.
• Provide or obtain accurate and timely answers to inquiries on product usage, comparative competitive products, web-site navigation, product specifications, repair techniques, assessment and / or remedial course of action recommendations for jobsite problems, environmental regulations, construction sequencing, and technical product property questions.
• Ensure product performance through proper recommendation of jobsite qualification and application techniques.
• Possess and leverage a basic knowledge of Tremco's product portfolio. Learn assigned core product line technology while assisting higher level Application Specialists with occasional direction.
• Provide clear written and verbal technical support and product recommendations to internal and external stakeholders including sales representatives, technical representatives, owners, architects, engineers, contractors, installers, etc.

EDUCATION

High School Diploma or GED required.

Bachelor's degree in Science, Civil Engineering, Construction Management or similar field preferred

EXPERIENCE

1+ years of Technical Service, Technical Sales, or Construction Industry experience required.

CERTIFICATES, LICENSES, REGISTRATIONS :

OHSA 10 Preferred but not required

OTHER SKILLS AND ABILITIES :

Experience with Auto CAD, Word, Excel, etc.

The salary range for applicants in this position generally ranges between $52,960 - $66,200. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Benefits :

Tremco offers a variety of benefits to its employees, including not limited to : health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.