Production Manager
The Production Manager is responsible for all aspects of the Production and Production Warehouse departments at multiple locations and is the key contact for all IT / technical issues. The Production Manager also creates, monitors and manages expense and capital budgets, leads associates and manages all aspects of employee engagement.
Responsibilities include :
- Develop and maintain production plans to ensure orders are completed on time
- Determine the headcount requirements and labor utilization needed to achieve production and business goals
- Schedule equipment and team resources needed to support each production plan
- Track component yield rates ensuring that actual results meet or exceed business goals
- Manage work order maintenance ensuring that work orders are audited and closed in appropriate fiscal periods
- Set performance metrics for each department to track and monitor productivity
- Ensure metrics support business goals
- Benchmark metrics utilizing both internal and external resources
- Develop and monitor annual department budgets
- Plan and manage resources to achieve budget goals while delivering the required output Track actual expenses vs budget
- Direct, coordinate and monitor the daily activities & performance standards for Production and Production Warehouse departments to assure compliance of standard Company policies, procedures, quality, and safety
- Coach and develop Supervisors and team in balancing the delivery of high productivity, quality and customer service
- Maintain a positive and safe work environment. Oversee employee relations and participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary
- Establish performance goals, monitor progress and provide feedback as necessary
- Manage employee performance through motivation, delegation, development, mentoring and resolving conflict
- Take corrective action as necessary on a timely basis and in accordance with company policy
- Develop, provide and / or coordinate training as needed
- Consult with Human Resources Department as appropriate
- Conduct regular department meetings to foster employee engagement, communicate any changes to company policies and procedures, address employee concerns, foster idea-sharing and suggestions for improvement
- Order / procure materials and services as needed
- Serve as key IT, telecom and systems contact for the business unit
- Identify and implement key areas for improvement in each department
- Maintain a presence and availability across all shifts
- Provide and maintain a safe work environment by directing safety training, generating and reviewing Standard Operating Procedures (SOP)
- Coordinate emergency response or crisis management activities
- Coordinate efforts with the Safety Department to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections
Qualifications include :
High School diploma or general education degree (GED) required Bachelor of Science in a Business Management preferred7+ years of Production and / or Manufacturing in a food environment of which at least 2 are leading a team. HACCP and GMP certifications preferred.Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiencyAbility to effectively coach, present information and respond to questions from management, inter-department staff, customers, suppliers and other third party agencies Capable of working with internal staff from other departments in a proactive and constructive mannerAbility to mentor and develop individuals and teams. Able to engage and lead team discussions and meetingsUnderstands team dynamics and works well within a team structure. Collaborative management style. Delegates responsibilities effectivelyStrong organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives / deadlines autonomously and shift priorities as necessaryAble to manage large, complex projects.Uses time effectivelyCustomer Service Respond promptly to requests for service and assistance as needed. Follow up as needed Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutionsJudgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisionsProfessionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitmentsDetail Oriented Attention to details and accuracyAbility to understand and execute all relevant policies and procedures in a consistent, timely and objective mannerProficient use of MS Office (Word, Excel, PowerPoint, and Outlook) and scheduling softwareDetailed knowledge of ERP and WMS systemsHigh level of understanding financial reportsAbility to understand and work with relational databasesBi-lingual English / Spanish a plusPhysical Demands and Work Environment :
While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hearThe employee is frequently required to sit and reach with hands and armsThe employee is occasionally required to lift up to 20 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focusWhile this position will primarily work in a manufacturing environment, this position will require travelThere is periodic overnight travel required and specifically pertains to overseeing production launches, company events, staff meetings, training sessions & vendor fairsMay be required to utilize personal vehicle for business travel that may result in long periods of sittingMust maintain a valid driver license and proof of automobile insurance coverage as set forth by SyscoThe noise level in the work environment is usually moderateThis position may require evening and weekend work depending on business needs