Talent.com
Sales Development Representative
Sales Development RepresentativeAstound Broadband • Stanwood, WA, US
Sales Development Representative

Sales Development Representative

Astound Broadband • Stanwood, WA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.  We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

\n

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

\n

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

\n

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

\n

Where you will work :

\n \n

  • This position will be based in Stanwood, WA location, with the ability to travel into the nearest office and the field as needed

\n \n

A Day in the Life of the Retail Sales Representative I, II, and III :

\n \n

  • Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers
  • \n

  • Demonstrate Astound's various products and services to inbound customer traffic at the retail center
  • \n

  • Communicate current promotions and offers to all potential customers
  • \n

  • Establish rapport with visitors and engage them in the process of probing to match each one with the package that best fits their needs
  • \n

  • Review customer’s current level of service and introduce new services as appropriate
  • \n

  • Determine customers level of satisfaction with their service and take steps as needed to ensure that their experience with Astound is positive
  • \n

  • Seek opportunities with customers to enhance the company’s image. Maintain a neat appearance, show respect and respect the customer’s property
  • \n

  • Provide accurate and efficient feedback to customer issues quickly and efficiently by improving personal technical knowledge and understanding of all services and equipment
  • \n

  • Utilize billing system and other sales and marketing related tools to effectively identify and quickly provide answers to customer inquiries
  • \n

  • Resolve customer questions and concerns efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding
  • \n

  • Process installation, service change, disconnects and trouble call work orders according to departmental policies and procedures
  • \n

  • Receive customer payments, give receipts, enter payments to customer accounts and accurately balance cash drawer on a daily basis
  • \n

  • Track sales progress and document productivity on sales forms / reports as provided by the company
  • \n

  • Ensure all required paperwork is legible, complete and submitted in a timely manner
  • \n \n

    What You Bring to the Table :

    \n \n

  • Phone customer support / service related background in call center environment preferred
  • \n

  • Exhibits strong interpersonal skills with the ability to relate to customers, peers, and management.  Is positive, pleasant, and respectful
  • \n

  • Bilingual skills preferred
  • \n

  • Friendly, enthusiastic and outgoing demeanor
  • \n

  • Demonstrates a thorough knowledge of cable and data products and services
  • \n

  • Ability to learn and retain new information and concepts quickly
  • \n

  • Demonstrates ability to diagnose and solve problems
  • \n

  • Exhibits the ability to follow direction and possesses the ability to follow through
  • \n

  • Displays proven good judgment and proactive decision-making skills
  • \n

  • Must possess the ability to adapt to change
  • \n

  • Cable Television industry experience preferred
  • \n

  • Telecommunications experience preferred
  • \n \n

    Education and Certifications :

    \n \n

  • High school diploma or equivalent
  • \n \n

    We're Proud to Offer a Comprehensive Benefits Package Including :

    \n \n

  • 401k with employer match
  • \n

  • Insurance options including : medical, dental, vision, life and STD insurance
  • \n

  • Paid Time Off / Vacation : 80 hours per year and increases based on tenure with the organization (
  • PTO / Vacation is specific to our West region and could vary within other geographical regions.)
  • \n

  • Paid Holidays : 7 days per year
  • \n

  • Paid Sick Leave based on state and local ordinance (
  • Sick leave is specific to our West region and could vary within other geographical regions.)
  • \n

  • Tuition reimbursement program
  • \n

  • Employee discount program
  • \n \n

    The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in Washington for this position, plus opportunities for bonus, benefits and commission, if applicable, is :

    \n \n

  • Retail Representative I - $17.00 - $23.80 per hour
  • \n

  • Retail Representative II - $17.85 - $24.99 per hour
  • \n

  • Retail Representative III - $18.74-26.24 per hour
  • \n \n \n Our Mission Statement :  \n

  • Take care of our customers  \n
  • Take care of each other  \n
  • Do what we say we are going to do  \n
  • Have fun \n
  • \n

    Diverse Workforce / EEO :

    \n

    Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

    \n

    FCO (For San Francisco Candidates Only) :

    \n

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    \n

    CCPA Employee Privacy Policy (For California Candidates Only) : - content / uploads / 2023 / 09 / CCPA -Employee-Privacy-Notice.pdf

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    \nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. \nFor further information, please review the Know Your Rights notice from the Department of Labor.

    serp_jobs.job_alerts.create_a_job

    Sales Development Representative • Stanwood, WA, US

    Job_description.internal_linking.related_jobs
    Pediatrician Needed at Established Practice - Mount Vernon, WA

    Pediatrician Needed at Established Practice - Mount Vernon, WA

    Skagit Regional Health • Mount Vernon, WA, US
    serp_jobs.job_card.full_time +1
    Do you want to build your career while strengthening your community? Skagit Regional Health is seeking two Pediatricians to join a successful outpatient Pediatric practice in Mount Vernon, Washingt...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Construction Account Manager

    Construction Account Manager

    Sonepar USA • Burlington, WA, United States
    serp_jobs.job_card.full_time
    There's a Place for You at North Coast.A career at North Coast is more than a job.You're investing in a brighter, more sustainable future together and joining a team that makes a real difference fo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Manager In Training

    Manager In Training

    AutoZone • Bellingham, WA, US
    serp_jobs.job_card.full_time
    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Ple...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Acme, Washington, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Elevate your career, join our winning team!

    Elevate your career, join our winning team!

    Place • Everett, WA, United States
    serp_jobs.job_card.full_time
    No description has been provided for rewriting.Kindly supply the job posting's description section you wish to have enhanced. Graduate from PLACE New Agent Launch.Provide detailed, written feedback ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    B2B Sales Representative

    B2B Sales Representative

    UniFirst • Marysville, WA, US
    serp_jobs.job_card.full_time
    At UniFirst, we’re a global leader in uniform rental and facility service solutions for businesses across industries - from manufacturing and food processing to healthcare and hospitality.Wit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Brewery Representative

    Brewery Representative

    Boston Beer Corporation • Everett, WA, United States
    serp_jobs.job_card.full_time
    The ideal candidatemustlive in Everett, Bellingham, Snohomish County or the surrounding area •.The Brewery Representative works autonomously to focus on developing new accounts and maintaining curre...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Representative, Dental Provider Services

    Senior Representative, Dental Provider Services

    Molina Healthcare • Everett, WA, United States
    serp_jobs.job_card.full_time
    Molina Health Plan Provider Network Management and Operations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Oakley - Sales Associate

    Oakley - Sales Associate

    Luxottica • Marysville, WA, US
    serp_jobs.job_card.full_time
    We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.We offer our industry stakeholders in over 150 countries access to a global platform...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CDL-A Dry Van Truck Driver in Mount Vernon, WA

    CDL-A Dry Van Truck Driver in Mount Vernon, WA

    AllTruckJobs • Mount Vernon, WA, US
    serp_jobs.job_card.full_time
    CDL-A Truck Drivers- Drive Dry Van with TCA's Elite Fleet!.If you’re ready for a steady career with a carrier that delivers on its promises, Marten Transport—named a 2025 TCA Elite Fleet—is the pla...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Financial Advisor - Mt Vernon / Ferndale / Bellingham WA

    Financial Advisor - Mt Vernon / Ferndale / Bellingham WA

    Thrivent Financial • Mt Vernon, WA, United States
    serp_jobs.job_card.full_time
    Make an impact providing expert financial advice with heart.Thrivent is a different kind of financial services firm, one that puts generosity at the center of saving and investing.Here, you’ll make...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Live-Ins for Skagit / Island / San Juan County

    Live-Ins for Skagit / Island / San Juan County

    Visiting Angels • Mt Vernon, WA, United States
    serp_jobs.job_card.full_time
    Visiting Angels is hiring live-in caregivers for clients in Skagit, Island and San Juan County.If you have caregiving experience, and the passion to positively make a difference in someone life, we...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Business Development Executive - Facility Solutions (Regional)

    Business Development Executive - Facility Solutions (Regional)

    Staples, Inc. • EVERETT, WA, US
    serp_jobs.job_card.full_time
    Staples is business to business.Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs.We are co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Remote Sales Representative (50k-90k per year)

    Remote Sales Representative (50k-90k per year)

    Professional Careers • Bellingham, Washington
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Med Tech- Come Join Our Team!

    Med Tech- Come Join Our Team!

    Radiant Senior Living • La Conner, WA, United States
    serp_jobs.job_card.full_time
    WA - La Conner Retirement Inn - La Conner, WA.WE OFFER AN OPPORTUNITY TO GROW.Come join an awesome team! We strive tomaintaina care-centered culture that begins with caring for youin the same way w...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Bellingham, Washington, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Physical Therapist - Burlington - Full - Time - Sign On Bonus up to $15,0000

    Physical Therapist - Burlington - Full - Time - Sign On Bonus up to $15,0000

    RET Physical Therapy & Healthcare Specialists • Burlington, WA, USA
    serp_jobs.job_card.full_time
    Salaried Physical Therapist - Full - Time - Burlington, Washington.Job Type : Full-time - Salaried.Pay : $80,000-$100,000 annually . Sign-on Bonus : up to $15,000 sign-on bonus .Location : Burlington, W...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Insurance Agent (Sales, Customer Service)

    Insurance Agent (Sales, Customer Service)

    Freeway Insurance Services America • Mount Vernon, WA, US
    serp_jobs.job_card.full_time
    Insurance Agent (Sales, Customer Service).Requisition Number : INSUR030496.Location : Mount Vernon, WA 98273, USA.Sign-On Bonus Opportunity of up to $4,000 •. Lucrative incentive sales plans, bonuses a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted