Data and Outcomes Administrator

The Data & Outcomes Administrator plays a critical role in measuring and communicating Erie House’s impact through data. This position is responsible for managing the organization’s Salesforce platform, leveraging Exponent Case Management (ECM) to optimize data tracking, ensure accuracy, and report program effectiveness.

The Data + Outcomes Administrator works in collaboration with organizational leadership to determine what data is necessary to measure outcomes critical to organization’s success and quality assurance, and helps determine how that data should be reviewed, analyzed, and acted upon on a regular basis.

The ideal candidate has experience in program evaluation, is proficient in Salesforce, and brings a strategic mindset to data collection and analysis. This role offers an opportunity to enhance Erie House’s ability to measure, understand, and improve its programs with a focus on long-term growth, sustainability, and program refinement.

POSITION RESPONSIBILITIES :

Culture & Capacity :

• Engage with staff members throughout the organization to understand their evaluation and data needs.
• Support staff as they work to input and utilize participant data and outcomes; ensure complete and accurate data entry via regular staff training and maintenance procedures
• Design, modify, and oversee the administration of data collection instruments, such as surveys and questionnaires
• Maintain user manuals and training documentation to ensure staff has the knowledge to complete data entry duties
• Continually review the structure of the database to ensure it serves the purpose intended to capture and report data.
• Conduct bi-weekly audits of the quality and timeliness of data entered by program staff and provide feedback to Program Directors and SDP.

Analysis & Reporting :

Systems Management :

POSITION REQUIREMENTS :

TEAM MEMBER BENEFITS :

Compensation : $25.00 - $27.00 / hour.

Generous paid time off.  (examples below for full-time employment)

Year 1 = 8 days.

Employer-sponsored learning and development programs.

Employer-sponsored health, dental, and vision insurance.

Union / Non-Exempt :

Erie Neighborhood House is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact us at hr@eriehouse.org.

No telephone calls please!

Must be a member of AFSCME or join after 30 days.

Erie neighborhood house is an equal opportunity employer.

Accredited by NAEYC & national after school association.

Recognized by department of justice.

United way member.

About Erie Neighborhood House :

Since 1870, Erie Neighborhood House has provided the most comprehensive support immigrant and low-income families in Chicago need to thrive and has constantly evolved to meet their needs. Today, Erie House is a modern social services nonprofit with programming and resources for children & youth, mental health & community wellness, adult education & training, legal services, and more.