Sales Associate

About Topdrawer

Topdrawer designs tools for the impossibly creative.

Topdrawer was born in Tokyo and now operates 16 stunning stores across five major U.S. cities with a growing direct-to-consumer luxury brand online. We serve a community of impossibly creative people with beautifully designed tools for living traveling and creatingfountain pens notebooks house shoes small leather goods sunglasses bags and ritual objects.

Our brand combines elevated Japanese design sensibility European craft influences and a uniquely personal retail experience that encourages presence slowness and intention. With strong in-store storytelling and an expanding digital presence Topdrawer is evolving into a quiet powerhouse in modern luxury retail.

Sales Associate Role Overview

As a Sales Associate at Topdrawer you are the face of our brandwelcoming customers sharing product stories and helping people find tools that inspire creativity and intentional living. You create an inviting thoughtful experience through exceptional service deep product knowledge and a genuine passion for design. Whether guiding someone through our notebook collection or helping them discover a new creative ritual you bring Topdrawers philosophy of quiet design to life.

Key Responsibilities

Customer Experience & Community

Deliver a warm educational and personalized customer experience

Share product stories and rituals that reflect Topdrawers values

Foster a welcoming and inspiring environment for customers and teammates

Team Support

Collaborate with peers and leadership to create a high-performing team culture

Support onboarding of new hires by modeling service standards

Contribute to a positive inclusive and respectful workplace

Store Operations & Merchandising

Assist with day-to-day operations including restocking visual displays and store upkeep

Present merchandise in a way that highlights craftsmanship and design

Support product launches and seasonal refreshes

Sales & Business Support

Meet or exceed personal and store-level sales goals

Stay informed on product knowledge and promotions

Uphold standards in service presentation and accuracy at the point of sale

You Are

Enthusiastic about creativity craftsmanship and meaningful products

Friendly dependable and energized by connecting with people

Curious and coachable with a desire to grow your skills and contribute to the team

Detail-oriented with a natural sense of style and storytelling

Excited to be part of a mission-driven brand focused on intentional living and lasting quality

Why Join Topdrawer

Be part of a global creative community rooted in timeless functional design. Work for a mission-driven company that values originality sustainability and meaningful connection. Join a team where your creativity insight and curiosity matter.

Benefits Part-Time : Part-time (hourly)

Generous Employee Discount

Flexible Spending Accounts (FSA) for Health and Dependent Care

401(k) Retirement Plan (IRA) with Company Matching

Commuter Benefits

Monthly Sales Commission Opportunities

Additional Information

Topdrawer is an Equal Opportunity Employer and is proud to promote equal opportunity for all applicants without regard to race color religion sex sexual orientation national origin age disability military status or any other applicable legally protected characteristic.

Physical Requirements : This role may require standing for extended periods and regularly lifting or moving items up to 50 lbs. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. If you need a reasonable accommodation during the application or hiring process please contact .

Topdrawer will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Applicants must be legally authorized to work in the United States. Topdrawer does not provide visa sponsorship for this position.

Required Experience :

IC

Key Skills

Sales Experience,Customer Service,Organizational skills,Communication skills,Basic Math,POS,Retail Sales,Merchandising,Cash Handling,Epic,Planograms,Stocking

Employment Type : Part-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 16 - 19