Director - Program Management

Director - Program Management

Background : Background to BPaaS and the Large Programs - TBD

Scope : Work with the Transformation Office / Large Program Office Lead and other senior stakeholders, including the client, partners bringing in their specialized services, and internal stakeholders across the organization spanning across, but not limited to, multiple functional areas like Operations / Delivery, Transition, Talent Acquisition / Management, L&D, Finance, Technology, Admin, etc. The goal is to enable holistic management of large transformative deals ensuring the achievement of business outcomes. Expected support is on the following dimensions :

• Consultative - With multiple threads running in parallel with a multitude of dependencies, support the respective owners in creating clarity, analyzing risks, and potential mitigation options.
• Trusted partner - With a birds-eye view of the entire transformation, support the entire program by wading through the clutter and ensuring that all threads run in synergy, feeding into each other. Clearly identify gaps and bring them up to the right forums to arrive at feasible solutions
• Manager - Manage the outcome while adhering to the timelines and report the same to the Program Sponsor, CXOs, and other relevant stakeholders, both internal and external, including Client leadership.
• Quality of Program Management and Change - Bring new ideas to the table in making the program and change management effective, scalable, and efficient. This might include exploring new tools and techniques, and the adoption of new technologies and tools.

CORE RESPONSIBILITIES :

SKILL & EXPERIENCE : Essential :

Preferable

DESIRED EDUCATIONAL BACKGROUND