French Speaking Customer Service for Social Media industry

French Speaking Customer Service Professional

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a French Speaking Customer Service professional in the dynamic Social Media industry. As the leading agency for candidates seeking jobs in their native language across various countries, we specialize in connecting top talent with employers in industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our rigorous recruitment process ensures that we match the best candidates with the right employers, making it easier for individuals to find their dream job abroad. In this role, you will have the chance to engage with customers in the vibrant world of social media, helping to enhance their experience while representing a brand that values communication and customer satisfaction. If you are looking to take the next step in your career and thrive in a multicultural setting, we encourage you to apply and discover how Patrique Mercier Recruitment can support you in this journey.

Responsibilities

• Provide exceptional customer service support via social media platforms in French.
• Respond to customer inquiries and resolve issues in a timely and efficient manner.
• Engage with customers through messages, comments, and posts to enhance their experience.
• Monitor and manage social media channels for customer feedback and inquiries.
• Collaborate with team members to ensure customer issues are resolved and followed up efficiently.
• Assist in creating content for social media that engages customers and promotes brand awareness.
• Track customer interactions and provide feedback for continuous improvement in service delivery.