Head of Treasury Management Operations

Head Of Treasury Management Operations

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks.

Summary The Head of Treasury Management Operations is responsible for overseeing the end-to-end client experience and operational delivery across Onboarding, Product Implementations, and Client Service & Delivery. This executive leads the strategic direction and daily performance of all non-transactional Treasury Support functions, ensuring seamless client activation, exceptional service, strong control governance, and operational scalability.

The role partners with Treasury Product, Technology Risk, and Relationship Management teams to enable growth, streamline operations, and align execution with enterprise risk appetite and transformation objectives.

Core Responsibilities

Client Onboarding & Implementation

• Lead the full lifecycle of Treasury client onboarding, from client documentation and product setup through successful activation.
• Oversee the Treasury Implementation Office responsible for product installations (ACH, wires, RDC, lockbox, APIs, liquidity management, etc.).
• Partner with Product and Sales to define onboarding requirements, readiness milestones, and implementation playbooks.
• Drive measurable improvement in onboarding cycle time, client satisfaction, and time-to-revenue metrics.
• Establish standardized onboarding checklists, SLA dashboards, and readiness reviews across product lines.

Client Service & Delivery

Operational Readiness & Product Enablement

Governance, Risk & Control

Transformation & Continuous Improvement

Leadership & Culture

Qualifications

Help us build a better TCB. It all begins with outstanding talent. It all begins with you. The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy. Texas Capital is an Equal Opportunity Employer.