Seasonal Customer Experience Specialist

Customer Experience Specialist

At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life.

In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking.

This is for a temporary position. What you'll do :

• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome.
• Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile.
• Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
• Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle.
• Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers.
• Provide the highest level of customer service to all current and future owners.
• Perform additional tasks as assigned to meet business needs.

What you'll bring :

Compensation and benefits :

As a full-time Tesla seasonal employee, you will be eligible for :

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.