Customer Service Officer

Job Description

We are seeking a detail-oriented and customer-focused Customer Service Officer to join our growing team in Cincinnati OH. The ideal candidate will be responsible for maintaining positive client relationships ensuring customer satisfaction and providing solutions with efficiency and care. This position offers a rewarding opportunity to become an integral part of a dynamic forward-thinking organization.

Responsibilities

Respond to customer inquiries and provide accurate information in a professional manner.

Maintain and update client records ensuring accuracy and confidentiality.

Identify and resolve issues promptly to ensure client satisfaction.

Collaborate with internal departments to improve customer support processes.

Uphold company standards and contribute to a positive team environment.

Qualifications : Qualifications

Strong communication and interpersonal skills.

Excellent problem-solving abilities and attention to detail.

Ability to manage multiple priorities with professionalism and efficiency.

Proficiency in basic office software and customer management tools.

A proactive and team-oriented attitude.

Additional Information :

Benefits

Competitive annual salary ($56000 - $59000).

Growth and career development opportunities.

Supportive and collaborative work environment.

Comprehensive training and ongoing professional development.

Full-time stable position with long-term potential.

Remote Work : No

Employment Type : Full-time

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1