Technical Support Representative -- BARDC5692833Compunnel Inc. • South Jordan, Utah, United States
Technical Support Representative BARDC5692833
Compunnel Inc. • South Jordan, Utah, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionResponsible for high quality end-user technical support, related to enterprise software and hardware Responsibilities include assessment, triage, research, training / education and resolution of incidents and requests regarding the use of application software products and / or infrastructure components in a fast paced 7x24x365 environment. Under general oversight, provides after hours and weekend support as needed. The position requires attention to detail, follow through, teamwork focus and positive attitude. An understanding of technology and the ability to apply that knowledge to support all existing systems Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and / or in person Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations Provides investigation, diagnosis, resolution and recovery for hardware / software problems Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware / peripherals and software Excellent customer service skills required Excellent communication skills required Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment Preferred work experience in technical support role but not required Required Education : High school diploma or GED with relevant work experience Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly Self motivated and ability to work on own initiative in a high pressure environment Willing to work variable shifts including evenings, weekends and public holidays
LinkedIn Job ID : BARDC5692833
Responsibilities include :
- Demonstrate strong customer service skills to provide phone support including :
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer’s situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem and incident level
o Resolving conflict
Qualifications :
serp_jobs.job_alerts.create_a_job
Technical Support Representative • South Jordan, Utah, United States
Job_description.internal_linking.related_jobs
Summary The Technical Support Representative (Tier II) is a mission-critical role at Brivo, serving as the primary technical point of contact for our dealers and reseller partners.Join a fast-growi...serp_jobs.internal_linking.show_more
Apree Health is hiring full-time Customer Support Specialists to join our Customer Support team in our Sandy, UT office.We are looking for motivated individuals with experience in the rapid-growth ...serp_jobs.internal_linking.show_more
Salt Lake City, Utah (travel between customer sites within a 50-mile radius).Were looking for a Field Account Representative to provide reliable on-site account support across multiple manufacturin...serp_jobs.internal_linking.show_more
The Supplier Success Professional (Customer Service) will assist in developing and maintaining a world-class prequalification system for contractors, suppliers and vendors but being the first point...serp_jobs.internal_linking.show_more
As we usher in the next generation of banking, we're committed to being the premier employer of choice.We're proud to have ranked among American Banker magazine's "Best Banks to Work For" almost ev...serp_jobs.internal_linking.show_more
Molina Health Plan Provider Network Management and Operations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare...serp_jobs.internal_linking.show_more
We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...serp_jobs.internal_linking.show_more
The Digital Modernization Sector at Leidos currently has an immediate need for an experienced.HPC Technical Expert / Functional Expert.
High-Performance Computing (HPC) program.The HPC Technical Exper...serp_jobs.internal_linking.show_more
Details Client Name Intermountain Job Type Travel Offering Allied Profession Tech Specialty CT Job ID 15085927 Weekly Pay $2965.
Shift Details Shift 4x10 Days Scheduled Hours 40 Job Order Details St...serp_jobs.internal_linking.show_more
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...serp_jobs.internal_linking.show_more
IT Support Specialist – Banking Firm.If you love solving problems, helping others, and keeping technology running smoothly, this role is for you! 🚀.
Provide friendly and efficient support via phone...serp_jobs.internal_linking.show_more
Customer Support Representative.Provides customer support and stellar service to meet the needs of Molina members and providers.
Resolves issues and addresses needs fairly and effectively, while dem...serp_jobs.internal_linking.show_more Datavant Remote Call Center Position.Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at...serp_jobs.internal_linking.show_more Molina Health Plan Provider Network Management and Operations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare...serp_jobs.internal_linking.show_more 
Job Title : Implementation Specialist / Onboarding Specialist.Duration : 12 -18 Months Contract.Location : Salt Lake, UT (Onsite / Hybrid).
Guide enterprise and strategic merchants in setting up accounts u...serp_jobs.internal_linking.show_more
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.
Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...serp_jobs.internal_linking.show_more
WHO WE ARE : EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forwa...serp_jobs.internal_linking.show_more
Millennium Corporation is hiring a.Computer Support Specialist in Salt Lake City, UT.The Computer Support Specialist will : .
Deliver IT technical support to end users and ensure proper configuration,...serp_jobs.internal_linking.show_more
Technical Support Representative
Brivo • Lehi, UT, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Customer Support Specialist II
Mosaic Health • Sandy, UT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Field Account Representative (Salt Lake City)
AH Group of Companies • Salt Lake City, UT, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Supplier Success Professional (Customer Support) - Bilingual French / English
Avetta • Lehi, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Premier Client Support Specialist : Salt Lake City, Utah
BankTalent HQ • Salt Lake City, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Representative, Dental Provider Services
Molina Healthcare • Salt Lake City, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Customer Care Representative
Morphius Corp • Salt Lake City, UT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
HPC Technical Expert / Functional Expert
Leidos Inc • Saratoga Springs, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Tech - CT
Intermountain • Murray, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Information Technology Professional (IT Support)
US Navy • Salt Lake City, UT, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Information Technology Technical Support
Russell Tobin • South Jordan, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Representative, Customer Experience
Utah Staffing • West Valley City, UT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
CPC Processor Customer Support
Utah Staffing • Salt Lake City, UT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Representative, Dental Provider Services
Molina Healthcare • West Valley City, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Implementation Specialist (Salt Lake County)
BayOne Solutions • Salt Lake County, UT, US
serp_jobs.job_card.part_time +1
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Work From Home
Remote Jobs • Lehi, UT
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Data Center Technician - $2500 Sign-On Bonus
EOS IT Company • Cedar Pass, UT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Computer Support Specialist (Salt Lake City)
Millennium Corporation • Salt Lake City, UT, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted