Box Office Agent (Annual)

Department : Marketing

Supervisor : Box Office Manager

Employment Type : Part-time Non-Exempt

Compensation : $18 per hour; 10 hours per week

Job Duties & Responsibilities

Box Office Duties

• Assist guests both on the phone and in-person and sell tickets; Distribute will call tickets and assist guests with digital tickets.
• Regularly monitor Box Office email inbox voicemail and respond to inquiries.
• Assist in responding to safety concerns and emergency situations as necessary.
• Promote Rosen House visitation with tour groups.
• Coordinate with docents to efficiently facilitate tour schedule.
• Assist the Box Office Manager in various administrative and operational projects.
• Greet and assist guests provide directions answer questions give general historical information direct guests to restrooms as needed.

This position is 9am-2pm Fridays & Saturdays. During the summer months there is an opportunity to work additional hours if desired.

Required Skills and Qualifications

Experience : Command of MS Office Word and Excel and ability to learn and use ticketing and event software is a must. Experience working in a box office retail events or customer service-related position is a plus. Arts / music background is a plus but not required.

Customer Service and Communication Skills : Must have a friendly and professional attitude and work well with others. Strong interpersonal and verbal communication skills are desired.

Administrative Skills : Ability to maintain confidential information. Organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities.

Working Conditions : Authorization to work in the U.S. is required.

Required Experience :

Junior IC

Key Skills

Computer Science,Continuous Integration,Fraud,Intake Experience,Law Enforcement,Usability,Analysis Skills,Computer Forensics,Driving,Teaching,Counterintelligence,Sass

Experience : years

Vacancy : 1