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UX Designer - AI
UX Designer - AIRelias • Morrisville, NC, US
UX Designer - AI

UX Designer - AI

Relias • Morrisville, NC, US
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Are you looking for a high energy, strategic, and fast-paced position as a UX Designer - AI? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical outcomes!

Relias provides software and services to more than 10,000 healthcare organizations and providers, addressing the primary concerns of recruiting, retention, risk mitigation, compliance, and the move from fee for service to value-based reimbursements. In addition to unrivaled content, Relias offers pre-hire assessments and in-depth analytics that allows for the demonstration of skill and performance, resulting in better patient, resident and client outcomes, as well as better financial results. We are passionate about our product and our clients; what we deliver is truly something you can be proud to represent. Our clients think so, too – we proudly boast a retention rate close to 100%!

WHAT CAN RELIAS OFFER YOU?

  • Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
  • Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
  • Active Employee Resource Groups open to all employees!
  • Comprehensive onboarding program – a great introduction to our company, customers and culture!

Growth and career advancement opportunities! 20%+ annual employee promotion and transfer rate

Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science

Professional development gained from conference attendance and participation in organizations like NC Tech

Onsite 321 Coffee Shop providing free coffee and pastries to employees

SUMMARY

We are looking for a bold and creative UX Designer – AI to rethink and redefine user experiences in an AI-first product landscape. In this role, you will lead the user experience design for all AI-powered initiatives within our platform, collaborating closely with the AI Product Manager, engineers, and stakeholders across client care, sales, and product.

Your work will shape how users interact with intelligent systems, from embedded agents and recommendations to dynamic interfaces powered by large language models. This role is ideal for a designer excited by rapid prototyping, emerging tools, and designing for new interaction paradigms. You will drive the UX strategy for a wide range of AI experiences, balancing innovation with usability, clarity, and trust.

WHAT YOU'LL BE DOING :

  • AI-First Experience Design : Design end-to-end user experiences for generative AI features, LLM agents, and intelligent workflows. Translate complex model behavior into intuitive and human-centered interactions. Develop high-fidelity prototypes using Figma and AI-first tools like Lovable, v0.dev, or work with AI code editors and Figma’s MCP server. Use these tools to test novel interactions and validate assumptions early and often.
  • Collaborative AI Opportunity Discovery : Partner with the AI Product Manager and Product teams to identify product areas where AI can meaningfully enhance user experience. Enable product strategy execution through the lens of UX and interaction design.
  • User Research and Customer Insight Gathering : Conduct and moderate usability tests and user interviews; analyze findings and present both qualitative and quantitative data to influence design direction. Translate findings into actionable insights and journey maps that guide product development.
  • Documentation and Design Systems : Create and maintain clear design documentation to ensure alignment with published Information Architecture and consistent execution across engineering teams. Contribute to evolving design systems for AI experiences.

    • COMPETENCIES

  • AI-First Interaction Design : Experience designing for generative AI, autonomous agents, or context-aware systems. Familiar with new UX patterns emerging in AI products (e.g., chat UIs, agent states, adaptive flows).
  • Figma Mastery : Expert-level skill with Figma is required for prototyping, interface design, and team collaboration.
  • Rapid Prototyping with AI Tools : Familiarity with AI-native prototyping platforms such as Lovable, v0.dev, or Figma’s Model Context Protocol (MCP) server. Able to experiment quickly and iterate on feedback.
  • User Empathy & Research Skills : Deep commitment to understanding user needs. Skilled in conducting interviews, usability testing, and synthesizing insights into actionable design changes.
  • Cross-functional Collaboration : Excellent communicator who thrives in interdisciplinary teams. Able to balance creative vision with technical constraints.
  • Accessibility & Inclusion : Designs to meet WCAG standards and advocates for inclusive design practices in everyday work.

    • EXPERIENCE REQUIRED (MINIMUM REQUIRED)

  • 3+ years of experience in UX or Product Design, with a strong portfolio showcasing end-to-end product design work. Demonstrated experience collaborating in cross-functional teams.

    • EDUCATION REQUIRED (MINIMUM REQUIRED)

  • Bachelor’s degree in Design, HCI, Human Factors, or a related field.

    • EXPERIENCE / EDUCATION PREFERRED

  • Experience designing AI-powered or data-rich products preferred. Background in designing for enterprise or highly regulated industries (e.g., healthcare, education) is a plus. Familiarity with HTML / CSS or code-aware design systems is helpful but not required.
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