Fulfillment Center Manager

Job Description

Job Description

Position Overview

The ideal Fulfillment Manager is a capable self-starter who is resourceful in solving problems with minimal direction and thrives in a challenging yet fun environment.

What you’ll be doing

• Maintain a professional, positive, and collaborative approach to challenges, opportunities, and team members.
• Oversee daily order processing, fulfillment (including picking and packing), warehouse operations, inventory and order tracking, quality control, and shipping preparation.
• Ability to work cross functionally with other internal department heads and team members, including but not limited to purchasing, customer service, sales, inventory control, marketing, and human resources.
• Continuously work to improve morale and drive direct reports to achieve goals, targets and deadlines set by management. Utilize all tools and efforts to incorporate policies and goals within the internal team.
• Establish proper communication channels for Warehouse, Shipping / Receiving, and Fulfillment teams as it relates to KPI’s, expectations, process changes, process improvements, etc.
• Focus attention and communicate with management on all safety concerns, cost saving opportunities, process changes and / or all subordinate team member’s ideas thereof.
• Direct and manage Warehouse, Shipping / Receiving and Fulfillment teams regarding staffing, processes, and changes including upper management approval.
• Ensure efficient, organized warehouse operations and storage.
• Manage and promote vendor relationships.
• Ensure all products are received and shipped on time as well as promote on time deliveries to prevent any stock outs and / or opportunities for missed sales.
• Report weekly on multiple fulfillment and performance KPI’s for respective distribution center
• Attend leadership meetings, as required.
• Maintain a safe working environment and proactively address occupational hazards.
• Maintain a solid line of communication with all departments, including upper management.
• Responsible for the security, maintenance, and services of work facilities to ensure that they meet the needs of the applicable location and its teams.
• Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Company’s Values

Is this role for you?

What’s in it for me?

We constantly strive to provide our team members with an optimal workplace. We believe that your work should be rewarding. Below are just a few of the benefits our Company offers our team members :

If you require alternative methods of application or screening, please contact us directly.

We are a fair chance employer; prior backgrounds will not automatically disqualify you from employment with us.

We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants / team members to perform essential functions of the job.

Nexus Brands Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or another other characteristics protected by law.