Veterinary Receptionist

Company Overview

North Dallas Veterinary Hospital has served the Dallas community since 1988, establishing a legacy of compassionate, comprehensive veterinary care. We believe deeply in treating every pet like our own, a philosophy reflected in our outstanding 4.8-star Google rating, which demonstrates the community's trust in our experienced team. When you join us, you are joining an established, full-service practice dedicated to patient comfort and owner well-being. This is where you can connect with a supportive group of teammates and immediately begin doing your best work while serving one of the most dedicated pet communities in Texas.

We understand that strong support systems are crucial for professional success. As a key teammate here, you will be joining a cohesive group committed to excellence and continuity, providing the highest level of care to our long-standing client base. Our experienced teammates provide the structure and collaboration necessary to manage a busy caseload, including scheduled appointments and same-day urgent care services. We are part of a network that prioritizes professional development, ensuring you have access to the educational opportunities and resources necessary to meet your career goals and succeed in your role, whether that involves pursuing advanced technical skills or moving into leadership.

The quality of medicine practiced at North Dallas Veterinary Hospital is comprehensive and focused on advanced solutions. You will have the opportunity to utilize sophisticated testing and diagnostics and participate in a wide range of advanced care and surgical procedures. Since we prominently offer urgent care services same-day, you will gain valuable experience in managing time-sensitive small animal cases and complex emergencies. Our medical focus encompasses the full spectrum of patient life, from wellness and prevention to advanced senior care, ensuring a professionally rewarding and diverse daily practice schedule.

Located in dynamic Dallas, Texas, you will find a location that balances significant professional opportunity with an outstanding quality of life. Dallas is known for its vibrant culture, extensive culinary scene, and accessible metropolitan amenities, offering something for everyone outside of work. You can enjoy a thriving urban environment, world-class entertainment, and the characteristic Texas energy, all while contributing meaningful medical expertise to a loyal community that has entrusted its pets to our hospital for decades.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions : You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination : You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health : You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy : You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Health

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Valuable Perks

Enjoy paid time off, discounted veterinary care for your own pets, and free 24 / 7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most : the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement : Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.