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Logistics Manager - Supply Chain Management

Logistics Manager - Supply Chain Management

Mayo ClinicPhoenix, AZ, United States
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Leads cross functional teams and provides consultative support on complex logistics issues across Mayo Clinic. Responsible for overall management and performance of the operations, direct customer relations, information technology input, quality, and security. The Logistics Manager is accountable for achieving Mayo Clinic objectives, productivity standards, and cost control goals. Manages high level analytical and technical information to plan and execute supply chain management best practices utilizing LEAN Six Sigma principles. Responsible for effective human resource management. The manager will create and maintain an efficient, cost-effective program. Included but not limited to inventory control, shipping, storage, receiving, distribution, transportation, warehousing, and data / information management. Additionally, the manager will support product standardization initiatives and Mayo Clinic objectives to reduce costs, to achieve operational efficiency, and to ensure clinical availability of supplies.

Contract & Relationship Management

  • Ensure the 3PL provider is meeting performance metrics, service-level agreements (SLAs), and cost expectations
  • Negotiate contract terms, renewals, and improvements in logistics services
  • Act as the liaison between our organization and the 3PL to resolve issues and align goals

On-Site Operational Oversight

  • Monitor daily warehouse activities to ensure efficient receiving, picking, packing, and shipping
  • Coordinate with inventory management to maintain accurate stock levels
  • Troubleshoot operational problems and streamline workflows on the floor
  • Performance & Process Optimization

  • Analyze KPIs such as order accuracy, fulfillment speed, and transportation costs
  • Drive continuous improvement initiatives with both internal teams and the 3PL
  • Support technology upgrades like WMS (Warehouse Management Systems)
  • Team Collaboration

  • Work cross-functionally with supply chain, procurement, and customer service teams
  • Provide feedback and training to warehouse staff as needed
  • Represent warehouse concerns in larger operational strategy meetings
  • During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

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    Manager Supply Chain • Phoenix, AZ, United States