Work Comp / Personal Injury Patient Case Manager

Medical / Legal Outreach Specialist - Injury Care Team

Join Our Mission to Transform Patient Care

Company : Injury Care Team (ICT)

Position : Patient Outreach Specialist

Location : Chicago, IL (Multiple office possibilities, depending on location)

Employment Type : Full-time

About Us

The Injury Care Team (ICT) is a pioneering healthcare organization that provides comprehensive injury care coordination across multiple hospital systems. We specialize in connecting patients with the right medical care, insurance resources, and legal advocacy to ensure optimal recovery outcomes. Our innovative approach combines medical expertise with financial counseling and legal services to support patients through every step of their recovery journey.

Position Overview

We're seeking a dynamic Patient Outreach Specialist to join our growing team. This role is perfect for someone who thrives in a fast-paced environment, enjoys helping people during challenging times, and wants to make a meaningful impact on patient outcomes. You'll serve as a crucial bridge between emergency department encounters and ongoing patient care, working directly with patients, medical providers, insurance companies, and legal professionals.

What You'll Do

Patient Advocacy & Support

• Conduct compassionate follow-up calls with patients after emergency department visits
• Guide patients through complex insurance processes and coverage options
• Coordinate comprehensive medical care including specialist appointments, imaging, and therapy services
• Provide concierge-level support to ensure seamless patient experience

Insurance & Claims Coordination

Legal Service Facilitation

Case Management Excellence

What We Offer

Competitive Compensation Package

Professional Growth & Development

Work-Life Balance

What You Bring

Required Qualifications

Preferred Qualifications

Personal Qualities

Why This Role is Special

This position offers a unique opportunity to directly impact patient outcomes while building a rewarding career in healthcare coordination. You'll work at the intersection of medical care, insurance advocacy, and legal services - gaining valuable experience across multiple industries while making a meaningful difference in people's lives.

Professional Development Opportunities :

Financial Growth Potential :

Ready to Make a Difference?

If you're passionate about patient advocacy, enjoy working in a dynamic environment, and want to build a career that combines healthcare, insurance, and legal services, we'd love to hear from you.

To Apply : Please submit your resume and a brief cover letter explaining why you're interested in this role and how your experience aligns with our mission of comprehensive patient care coordination.

Next Steps :

Join us in revolutionizing patient care coordination and build a rewarding career that makes a real difference in people's lives.