QA Analyst, BI

Keeper Security Qa Analyst

Keeper Security is hiring a highly motivated and experienced QA Analyst to join our quality assurance team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers.

The QA Analyst role will focus on testing our Business Intelligence applications and their associated backend APIs. You will be part of a skilled team of developers and QA professionals dedicated to ensuring the quality and reliability of our BI solutions. Your primary responsibilities will include web application testing, backend service validation, and identifying and reporting bugs. You will manage test plans based on Jira ticket requirements and investigate product quality to recommend improvements that enhance customer satisfaction. Collaboration with the Product Development team will be essential to identify and resolve quality assurance process bottlenecks. Familiarity with web development concepts (e.g., React, responsive design), APIs, and relevant testing tools is beneficial.

Responsibilities

• Conduct testing of web-based Business Intelligence applications following standardized QA processes.
• Set up and configure testing tools to achieve testing objectives effectively.
• Manage tickets and document testing activities using Jira and Confluence.
• Utilize test management platforms such as TestRail to track and report testing progress.
• Configure desktop and mobile environments for comprehensive application testing.
• Collaborate with various web browsers and enterprise tools to ensure compatibility and performance.