ABS Kids is looking for a Center Support Specialist to join our team in Cottonwood Heights, UT. The Center Support Specialist is responsible for being the first face for clients that come into the clinical offices and assist employees in a variety of ways. In addition this role is responsible for providing administrative support to the regional administration team and providers. This role is subject to change as we reorganize internal functions and requires flexibility, adaptability, and comfort with change.
Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care team, who in turn deliver the highest quality ABA therapy to our clients.
Compensation and Benefits :
- 18 / hour - based on qualifications
- Full benefits - Typical hours M-F 8a-5p
- Casual work environment
- Opportunities for advancement
What Would You Do?
Reception Responsibilities :
Greet clients and make sure appropriate forms are complete, insurance cards uploaded, and a picture of the client is on file.Make reminder calls one week prior to and the day before scheduled appointmentsReview account to see if a client has missing documents and obtain any missing informationReschedule cancellations / No call no shows for assessmentsLook over all inventory, including office supplies, kitchen supplies, cleaning supplies, and any clinical requests on a weekly basisFill out the order request form on a weekly basisCommunicate needs to the office manager in an emergency situationTidy lobby to maintain a professional atmosphere and all other areas of the ABA Therapy CenterMail paper packets to clients as neededAnswer calls and emails from clients and staff as neededPut up office supplies and mark log as received as they are receivedAssist providers with any questions or office needsMake sure the mail is distributed dailyScheduling Responsibilities
Modify / adjust Behavior Technicians (BTs) schedules when clients cancelCommunicate with supervising Behavior Analyst about schedule changesResponsible for the tracking and administration of the cancellation policyWork with our BTs when they need to cancel due to illness and make sure those clients are rescheduledEnsure BT submits PTO in our payroll system as neededRun weekly reports to monitor call outs by Behavior Technicians.Run daily unconverted appointments audit reportAdhere to federal HIPAA regulations, as well as any company policies & proceduresWho Are We Looking For?
High school diploma or GEDExperience : 1-2 years of medical office or administrative office experienceProfessional and excellent communication skillsThis position requires the ability to multi-task and have a high attention to detailComputer literacy skills including Microsoft Office