Outreach Specialist (Inland Empire, CA)

Outreach Specialist

With general supervision, the Outreach Specialist champions the growth for National University's educational partnerships and community outreach to grow university enrollments, brand awareness, and address current and future workforce education demands in an assigned territory / region. Plans and implements outreach strategies and actions, as well as represents the University to external constituents (e.g. corporate and healthcare partners, government partners, education agencies, public safety agencies, military installations, professional associations, etc.). Builds and sustains working relationships with Workforce & Community Education's (WCE) list of clients and priority prospective partner organizations to promote the University's vision, mission, and values. Represents Workforce & Community Education and National University within the university, the community, across industries and throughout the community-at-large in an assigned territory / region.

Essential Functions :

• Contacts prospects (email, telephone, face-to-face, direct mail, and networking events) to schedule meetings and explain / answer questions and conduct presentations on partner benefits to activate partnerships regionally and across industries.
• Coordinates existing and new educational partnerships' growth opportunities with partners, strategic organizations, and other regional and national accounts.
• Conducts B2C outreach with current and prospective organizational partners by working in collaboration with NU leadership, faculty, and staff in identifying potential partnership and lead generating opportunities resulting in increased enrollment rates and overall institutional awareness.
• Implement, attend, and manage recruitment activities such as webinars, education fairs, trade shows, conferences, open house / information sessions, prospective student meetings.
• Networks with the community-at-large in an assigned territory / region to help the public obtain quality learning experience and move forward in careers while meeting workforce development needs for organizations; develops strong relationships between NU and the community. Attends networking events to develop industry and community contacts.
• Performs regular follow up with accounts and other regionally relevant organizations to determine additional support required and ensure commitment with implementation.
• Builds and improves company image and seeks methods to further promote University awareness.
• Informs and meets with management on outreach and partnership events for planning direction.
• Documents and tracks outreach efforts on Client Relationship Management (CRM) and other scheduling software (Salesforce and Monday.com) for planning and reporting purposes.
• Plans, organizes, and manages internal procedures and resources to ensure the proper recording of data and the successful obtaining of lead generation, outreach, and meeting of partnership goals.
• Other duties as assigned.

Supervisory Responsibilities : N / A

Requirements :

Competencies / Technical / Functional Skills :

Location : Remote, California, Candidate must reside in Riverside, CA or San Bernardino, CA.

Travel : Frequent Travel Required; up to 60-75% for employer / partnership cultivation and participation in partnership and system-wide events as a representative of National University.