Insurance Operations Associate I

Mid-Continent Group, a subsidiary of Great American, based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy, and difficult-to-place business in other industries. Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine, and Umbrella products.

Be Here. Be Great. Working for a leader in the insurance industry means an opportunity for you. Great American Insurance Group, a Fortune 500 company, combines “small company” culture with “big company” expertise. Here, your ideas will be heard, and you’ll have the support to succeed. With over 35 specialty and property and casualty operations, there are always opportunities to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Mid-Continent Group is looking for an Insurance Operations Associate to join our Policy Services team. This position will work a hybrid schedule from our downtown Tulsa office.

Essential Job Functions and Responsibilities :

• Assist in processing new insurance policies, renewals, endorsements, and cancellations using various systems.
• Enter or load data into appropriate systems and may participate in researching and resolving data errors.
• Generate and distribute policy documents, certificates of insurance, and other related materials.
• Prepare and update reports. Assist in determining and adjusting billing status as needed.
• Perform other duties as assigned.

Job Requirements :