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Bilingual Medical Assistant
Bilingual Medical AssistantCovenant Community Care, Inc. • Detroit, MI, United States
Bilingual Medical Assistant

Bilingual Medical Assistant

Covenant Community Care, Inc. • Detroit, MI, United States
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Covenant Community Care is a faith-based, charitable, non-profit Community Health Center, providing medical, dental, and counseling health care services to the people of Metro Detroit. As a Federally Qualified Health Center (FQHC), we offer integrated health care services to everyone, regardless of their ability to pay.

Job Description :

The medical assistant assists physicians with direct patient care, and other areas as needed, carries out services as part of a comprehensive medical team and will serve to assure quality and efficiency.

Responsibilities :

  • Assists physician with patient care, e.g. office visits, procedures, and sterilization of instruments
  • Administers injections
  • Draws blood and takes lab specimens
  • Renders first aid as necessary
  • Directs patients to appropriate setting, explaining and apologizing for any delays.
  • Sets up, cleans and restocks patient rooms
  • Communications with patients regarding laboratory results, appointments and hospital admissions
  • Maintains inventory of supplies and assists with ordering supplies
  • Fills in for front desk relief as needed
  • Calls the pharmacy to confirm prescription refills
  • Documents services delivered in a timely, accurate and prescribed manner, in compliance with the Covenant Community Care's Quality Assurance Plan
  • Adheres to the Policies and Procedures, standards for service delivery and Code of Ethics established by Covenant Community Care, Inc.
  • Serves on Covenant Community Care committees, working groups, and other bodies as assigned
  • Willingness to uphold the Mission of Covenant Community Care- To show and share the love of God as seen in the good news of Jesus Christ by providing integrated, affordable and quality health care to those who need it most.
  • Performs other duties as assigned by the team leader

Required Qualifications :

To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or GED
  • Basic math skills - ability to convert weekly / monthly rates into annual rates
  • Preferred Qualifications :

  • Prior experience working with Medicaid, Medicare, and other public healthcare plans preferred
  • Prior experience working directly with patients or clients in a medical setting preferred
  • Prior customer service experience preferred
  • Maintains up to date BLS certification
  • Completion of a technical program for medical assisting preferred
  • Certified medical assistant highly desired
  • Bi-lingual, English and Spanish (required for some clinics)
  • Position Criteria :

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation - Actively looking for ways to help people.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Dependable - Completing assigned tasks and commitments, available for work and meetings, punctual, committed to colleagues and staff.
  • Efficient - tasks done in timely and accurate fashion, managing time, meeting objectives, prioritize and integrate change.
  • Organized - desk / work station in order, detail oriented, can retrieve requested items, others can pick up staff member's work in their absence.
  • Teamwork - assists others, supports others, committed to success of the organization, self- sacrificing, leads in areas of expertise,seeks help when needed, positive team spirit, opennessto others' views. Must be able to communicate and interact with coworkers.
  • Professionalism - appearance and attitude are appropriate to duties, friendly, not joking or having personal conversations in front of patients-unless they are included; protecting patient privacy, no cell phone / social media use on duty, knowledge of where personal matters can be conducted
  • Job Type : Full-time

    At Covenant we offer our employees :

  • Comprehensive Benefit program
  • Vacation, Sick, and Personal time (VSP)
  • Paid holidays
  • 401K
  • Life insurance, long term and short term disability
  • All candidates must successfully complete a criminal background check, TB test, and education credentialing as part of the hiring process.

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