Front Office / Back Office Medical Assistant - Pediatric Clinic, LLC

Front Office / Back Office Medical Assistant - Pediatric Clinic, LLC

The Medical Assistant plays a crucial role in the efficient functioning of the outpatient office. The primary responsibilities include providing support to healthcare professionals, assisting with patient care, performing administrative tasks, and ensuring a smooth patient experience.

Responsibilities :

• Patient Care :
• Greet and prepare patients for examination, ensuring their comfort and privacy.
• Obtain and record the patient's vital signs, medical history, and chief complaints.
• Assist healthcare professionals with procedures, examinations, and treatments.
• Prepare and administer medications as directed by healthcare providers.
• Perform basic laboratory tests, such as collecting specimens and conducting simple tests.
• Provide patient education on healthcare procedures, medications, and self-care instructions.
• Administrative Duties :
• Schedule patient appointments, procedures, and referrals, optimizing provider availability and patient flow.
• Maintain electronic health records (EHR), accurately documenting patient information, treatments, and test results.
• Handle incoming and outgoing phone calls, addressing inquiries, and scheduling follow-up appointments.
• Coordinate referrals to specialists, ensuring necessary paperwork and medical records are completed and transmitted.
• Manage medical supply inventory, restock supplies, and ensure proper storage and organization.
• Maintain a clean and organized clinical environment, including examination rooms and equipment.
• Communication and Collaboration :
• Communicate effectively with patients, healthcare professionals, and other staff members.
• Collaborate with the interdisciplinary team to coordinate patient care and facilitate efficient operations.
• Serve as a liaison between patients and healthcare providers, relaying messages and providing necessary follow-up.
• Compliance and Safety :
• Adhere to infection control protocols, maintaining a clean and sterile environment.
• Ensure compliance with HIPAA regulations, protecting patient confidentiality.
• Stay updated on industry standards, regulations, and best practices in healthcare.

Cross-train as a medical receptionist :

Qualifications :

Additional Requirements :

Knowledge and Abilities :

Knowledge : Applicants should possess knowledge of various techniques, methods, procedures, and equipment utilized in patient care. Familiarity with medical terminology and metric measurement is also expected.

Ability : Candidates should demonstrate the ability to utilize patient care techniques, methods, procedures, and equipment effectively. They should be able to maintain effective relationships with medical staff and the public, follow written and oral instructions, react competently in emergency situations, read and record medical terminology and metric measurements accurately, and maintain medical records.