Night Auditor

US : The Springhill Suites by Marriott Seattle Downtown / South Lake Union, managed by Moody National Management LP, is looking for Night Auditors to join our team.

YOU : You're a night owl who loves working with numbers. You build genuine and authentic connections with every guest, either for one day or sometimes a lifetime. You can instantly build rapport and make a difference in someone’s life in just one interaction.

ALSO : For full-time associates we offer competitive pay, flexible scheduling opportunities, paid time off, and comprehensive benefits, including medical, dental, vision, and 401(k) with Employer Match. Starting pay is $21.76 / hour. The salary range for the position is $13.33 to $29.85 per hour.

MOST IMPORTANTLY : We are offering career opportunities, not just jobs. If you are scared, or feel you don’t have the qualifications, apply anyway! We don’t hire off of key words. We hire real living people who have voices and we want to hear. If you are smart you can learn what you need.

LAST THING : Don’t ignore this opportunity. Apply Now!

The Night Auditor will audit, balance and report on various areas of the hotel to provide accurate, timely information and to ensure compliance with Moody National and hotel policies and procedures in order to prevent fraud / theft; provide check-in / check-out services to desk during night hours, as necessary.

Essential Functions :

• Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, counts, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures; reset all registers to ensure accurate and timely information; balance and close all bank ticket codes, daily.
• Accurately audit, balance and prepare, verify and report on Room information to provide rooms management with overall performance information.
• Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accommodate guest requests when possible within policies / procedures; may assist guests with luggage as needed.
• Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints regarding basic housekeeping and maintenance issues personally, escalate issues as necessary or report to other departments for resolution.
• Carry guests luggage
• Deliver express check-out documents.
• Maintain complimentary food & beverage station.
• Assist with breakfast set-up as needed.
• Accurately complete and enter reservation calls in the reservation system.
• Accurately complete any logs / reports as specified by management.
• Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures.
• Other duties as assigned by management.

Job Specifications :

Experience and Education Requirements :

Work Environment :