Operations and Support SpecialistWindwalker Group • Quincy, MA, United States
Operations and Support Specialist
Windwalker Group • Quincy, MA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionGreet and assist visitors, ensuring they adhere to shelter policies and procedures. Assist visitors with job / role orientation and explain job duties. Register visitors, maintain accurate records, and issue visitor badges or passes as required. Monitor visitor activities to promote safety, security, and compliance with shelter guidelines. Provide information and assistance to visitors, addressing inquiries or concerns promptly and courteously. Support visitors with basic lodging needs, such as bedding, personal hygiene items and supplies. Perform room turnover, ensuring the next guest family has a clean space with adequate supplies. Provide meal distribution ensuring visitors receive appropriate meals and dietary accommodations. Assist with inventory management of food supplies and general shelter supplies monitoring expiration dates and coordinating restocking as needed. Ensure proper storage and organization of supplies, maximizing efficiency and minimizing waste. Collaborate with shelter staff to ensure a safe, clean, and organized environment for residents and staff. Support emergency response and evacuation procedure following established protocols and guidelines. Assist in implementing and enforcing shelter policies, rules and regulations which may include de-escalating situations. Safely engage with isolated families (PPE is required and is provided). Cleaning after family guest including rooms and bathrooms. Greet and welcome individuals arriving at the shelter, providing them with necessary information and guidance. Collect required identification documents and personal information from new residents, ensuring accuracy and confidentiality. Complete registration forms, update databases, and maintain accurate records of residents and their personal information. Coordinate with other shelter staff to allocate appropriate accommodations based on family size, special needs, or preferences. Check non-residents and staff in following appropriate protocols Facilitate the check-out process for residents leaving the shelter, ensuring proper documentation and a smooth transition. Collect any issued materials or equipment and update records accordingly. Conduct exit interviews or surveys to gather feedback and identify any areas for improvement in shelter services. Provide necessary support and resources to departing residents, including information about local services and referrals. Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills. Strong interpersonal skills and ability to work on a team. Excellent communication and time management skills. Must be able to successfully complete the Windwalker Group Credentialing Process, including a motor vehicle check. Proficiency in technology including Microsoft Office Suite including Word, Excel, and Office. Strong attention to detail and accuracy in record-keeping and documentation Effective communication skills, with the ability to interact professionally with residents, visitors, and staff from diverse backgrounds. Flexibility and adaptability to work in a dynamic and fast-paced environment. Strong cultural awareness and track record working with diverse populations and needs. High school diploma or equivalent; additional education or training in hospitality, operations management, or a related field is advantageous. Proven experience in a similar operational or support role, preferably in a shelter or hospitality setting. Must be able to work in a safe manner following all safety rules and regulations. Must work as a team member to improve safety culture and quality. Read and follow instructions. Demonstrate safe work behavior. Must be able to lift 50 pounds. Must be able to stand or sit for long periods of time. Must be able to push, pull, reach, and bend frequently. Written and spoken fluency in English Language proficiency in Haitian Creole, Spanish, or French is preferred. Multilingual skills preferred. Vaccinations as required. Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural socioeconomic, educational, racial, and ethnic, sexual orientations, lifestyles, and physical abilities. Deliver targeted, culturally appropriate information to help individuals and groups understand health promotion and disease prevention information, policies, regulations, and local code.
About Windwalker Group :
Working at Windwalker means more than "working." It means building. It means solving. It means understanding. It's how we get our customers ready to confront the challenges, and the opportunities, in front of them.
Clients trust us with their most critical business challenges. So, we trust each other, our experience, and our ability to get things done. We build relationships with our clients and among ourselves. We care about our clients and about the communities they serve. We volunteer, we create, we give back.
About the Project / Clinic
Windwalker Group will be facilitating Temporary Emergency Shelters (TES) to house families and pregnant individuals in need of emergency sheltering (known as Family Guests) by providing staffing, supportive services, and wrap around services.
Job Summary :
The Operations Specialist will play a crucial role in supporting the overall operational functioning of the shelter. They will assist with visitor management and provide support in areas such as lodging, food service, supply management, and other shelter responsibilities. The Operations Specialist attention to detail and ability to multitask will contribute to creating a safe, organized, and welcoming environment for both residents and staff.
Working hours and schedule :
- Saturday : 7 : 00 AM to 5 : 30 PM
- Sunday : 7 : 00 AM to 5 : 30 PM
- Monday : 8 : 30 AM to 7 : 00 PM
- Tuesday : 8 : 30 AM to 7 : 00 PM
- Wednesday, Thursday, and Friday : Off
- Please be aware; this schedule is subject to change month-to-month with 30 days notice. Should a schedule change occur, it will be limited to the days worked within the same shift. The start and end times will remain consistent.
Duties / Responsibilities
1) Visitor Management
2) Check-in / Check out and Registration Process
The job duties are flexible and subject to change depending upon operational needs
Skills / Abilities :
Education & Experience :
Additional Requirements :
Inclusion & Cultural Competency
serp_jobs.job_alerts.create_a_job
Operation Specialist • Quincy, MA, United States
Job_description.internal_linking.related_jobs
Great Life work Balance position with excellent benefits! .Incumbent assists the Manager of Habilitation and Activities by delivering programs and activities that will support habilitation, we...serp_jobs.internal_linking.show_more
The Database Support Specialist position combines strong database and analytical skills to work with the product owner, business team and development staff.
The KAPS application utilizes a complex M...serp_jobs.internal_linking.show_more
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...serp_jobs.internal_linking.show_more
USA-MA-Quincy-1385 Hancock Street.Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.
Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.Our ass...serp_jobs.internal_linking.show_more
Legal Operations Administrator.Calendar invites for team meetings - check schedules, create invite, email and update when necessary.
Legal Team Calendar email team for updates, maintain and email w...serp_jobs.internal_linking.show_more
Location : Stoughton, MA (Full-time, Onsite).Oberon Initiatives is a leading well-established energy-efficiency firm with operations on both the East and West Coasts.
We have successfully completed m...serp_jobs.internal_linking.show_more
Great Life work Balance position with excellent benefits! .Incumbent assists the Manager of Habilitation and Activities by delivering programs and activities that will support habilitation, wellnes...serp_jobs.internal_linking.show_more
Customer Operations Specialist.The Customer Operations Specialist is the Supply Chain contact for wholesalers, Division Director and Region Managers within his / her assigned division.The Customer Op...serp_jobs.internal_linking.show_more
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...serp_jobs.internal_linking.show_more
We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...serp_jobs.internal_linking.show_more
Strategic Accounts Receivable Specialist.Together, we're reimagining the future of water.We feel proud every day about what we do.
We're all part of the same crucial mission, no matter what function...serp_jobs.internal_linking.show_more
Compensation may vary based on the job level and your geographic work location.Relocation support is offered for eligible candidates.
Working within the Private Markets Operations team, the Private ...serp_jobs.internal_linking.show_more
A company is looking for a Customer Support Specialist to provide support for their software products and services.Key Responsibilities Provide phone, email, and chat support for customers using ...serp_jobs.internal_linking.show_more
Eager to keep a global executive search firm running smoothly while supporting dynamic teams? Become our Office Coordinator at Keller Executive Search and excel in a vibrant, team-oriented atmosphe...serp_jobs.internal_linking.show_more
Creative Financial Staffing is partnered with a distribution company based out of Stoughton, MA, seeking a Cash Applications Specialist.
About the Company Seeking a Cash Applications Specialist.Foun...serp_jobs.internal_linking.show_more
As an Execution Services Senior Analyst within Fidelity Digital Assets® you are responsible for identifying and resolving trade breaks, proactively monitoring order flow, identifying, and escalatin...serp_jobs.internal_linking.show_more
Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.As a wholly-owned subsidiary of KKR (NYSE : KKR), a leading global investment firm, Glo...serp_jobs.internal_linking.show_more
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression.
We bring the strength of more than 1...serp_jobs.internal_linking.show_more
Activities Specialist - COTA
Element Care • Beverly, MA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Database Support Specialist
Kelmar • Wakefield, MA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Manager, Specialty Support and Clearinghouse Operations
Zelis Healthcare, LLC • Boston, MA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Analyst II Ad Operations
Peapod Digital Labs • Quincy, MA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Legal Operations Administrator (Andover)
TPI Global Solutions • Andover, MA, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Business Operations Associate
Oberon Initiatives Inc. • Stoughton, MA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Activities Specialist - COTA
Element Care Careers • Beverly, Massachusetts, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Operations Specialist
Boston Beer Corporation • Boston, MA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sales Operations Analyst II
OpenGov • Boston, MA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Side Hustle Specialist (Evenings & Weekends)
Finance Buzz • North Dighton, Massachusetts, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Strategic Accounts Receivable Specialist
Watts Water • Andover, MA, US
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Private Markets Operations Specialist
American Family Insurance • Boston, MA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Support Specialist
VirtualVocations • Dorchester, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Office Operations Specialist
Keller Executive Search • Boston, MA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Cash Applications Specialist
CFS • Stoughton, MA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Execution Services Senior Analyst
Fidelity Investments • Boston, MA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Investment Operations Senior Analyst
Global Atlantic Financial Group • Boston, MA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sustainment Services Analyst
Raytheon • Andover, MA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted