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Facilities Manager
Facilities ManagerSail • Minneapolis, MN, United States
Facilities Manager

Facilities Manager

Sail • Minneapolis, MN, United States
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Description :

SAIL Property Management

Legendary Service. Operational Mastery.

At SAIL, were building something bigger than a management company. Our Core Focus is positively impacting livesone resident, teammate, owner, and partner at a timewhile delivering relationship-driven property management that blends operational discipline with creative innovation. Were on a clear course : growing to 9,000 units by 2028 and 25,000 units over the next decade, fully centralized, with documented core processes and 225 right people in the right seats. The Affordable Multi-Site Business Manager is a key piece of that future.

What This Role Is All About

Youll oversee a small portfolio of affordable communities, acting as the operational hub and culture carrier for your sites. Your work protects compliance, drives performance, and creates a consistently great experience for residents and teams across properties.

This role is for someone who :

  • Loves owning outcomes rather than just completing tasks
  • Can zoom out to see the big picture and  zoom in on the details that matter
  • Wants to grow with a company that is scaling fast, centralizing smartly, and investing heavily in people, process, and performance

You dont have to know everything on day one. If you bring drive, discipline, and a genuine desire to learn affordable housing deeply, well invest in your development.

How Youll Contribute

Lead Affordable Operations Across Multiple Sites

  • Oversee day-to-day operations for a small portfolio of affordable communities, ensuring consistent execution of SAIL standards.
  • Partner with onsite teams and centralized support to keep leasing, renewals, turns, and work orders on track.
  • Help bring our centralization plan to life by embracing shared processes and systems.
  • Champion Compliance & Quality

  • Support LIHTC, 4D, and other affordable program requirements across your sites.
  • Ensure files, certifications, and recertifications are accurate and organized, working closely with central compliance (youre not alone in this).
  • Prepare your properties to be audit-ready at all times through discipline, checklists, and clear follow-up.
  • Drive Performance & Transparency

  • Monitor key metrics like occupancy, delinquency, and renewals across your portfolio.
  • Use data to inform your actions and collaborate with leadership on NOI and performance goals.
  • Contribute to SAILs push for increased data transparency  and fewer things, greater results.
  • Elevate Resident & Team Experience

  • Model SAILs Legendary Service by communicating clearly, kindly, and consistently with residents.
  • Support and coach onsite teams, reinforcing our standards and helping people perform at their best.
  • Build strong, trust-based relationships with residents, teammates, owners, and partners.
  • How You Show Up (Our Core Values in Action)

  • Giving Our Personal Best
  • You show up prepared, engaged, and all-in for your properties and your team. You follow through and finish strong.

  • Intellectual Curiosity
  • Youre eager to learn affordable programs, systems, and best practices. You ask Why? and Whats next? and youre open to smarter ways of working.

  • Valuing Relationships
  • You know this business is built on trust. You listen, communicate clearly, and treat residents, teammates, and owners with respect and care.

  • Enthusiasm
  • You bring energy and positivity to your work. Even on hard days, people feel better after interacting with you.

    Who Thrives in This Role

    You might be :

  • A strong Business Manager or Assistant Manager ready for multi-site responsibility
  • An affordable housing professional looking for a more strategic role
  • An operations-driven leader from property management or a related field whos excited to learn the affordable side
  • Most importantly, you :

  • Take ownership instead of waiting to be told what to do
  • Are organized and comfortable managing multiple priorities
  • Want feedback, growth, and clear expectations
  • Are motivated by being part of a growing, ambitious, relationship-driven, owner-aligned, and strategically bold company
  • If youre excited about where SAIL is going and you want to help build itproperty by property, team by teamwed love to talk.

    Requirements :

    Compensation details : 70000-82000 Yearly Salary

    PIe66a7e70cfca-31181-39209212

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    Manager • Minneapolis, MN, United States

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