IT Service Desk Technician I (San Bernardino County)Gravity IT Resources • San Bernardino County, CA, US
IT Service Desk Technician I (San Bernardino County)
Gravity IT Resources • San Bernardino County, CA, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.part_time
- serp_jobs.job_card.permanent
job_description.job_card.job_descriptionRequired : High school diploma or GED (or higher degree if hired after October 1, 2024). Preferred : Associate degree in an IT-related field. Required : CompTIA A+ (or equivalent) within one year of hire. Preferred : HDI-CSR or equivalent. Required : At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program. Preferred : Service Desk experience in a healthcare setting. Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS. Basic troubleshooting of multi-function devices (printers, scanners, etc.). Familiarity with iOS and Android device support using mobile device management tools. Basic networking knowledge (TCP / IP, wireless, VoIP). Knowledge of web programming and SQL Server is a plus. Strong communication, multitasking, and problem-solving skills. Ability to work independently and within a team. High level of professionalism and customer service orientation.
Job Title : IT Service Desk Technician I
Location : Palm Springs, CA
Type : Direct Hire
Overview :
We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24 / 7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware / software problems, and escalate complex concerns to senior technicians when needed.
Key Responsibilities :
- Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues.
- Provide clear, step-by-step instructions to end-users on technical problems.
- Support remote users through remote troubleshooting tools.
- Escalate unresolved issues to higher-tier support.
- Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps.
- Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration.
- Manage user access requests and accounts for designated systems.
- Provide technical support to patients accessing the organizations patient portal.
- Maintain and manage service desk tickets and queues within SLA parameters.
- Utilize and update internal knowledge base resources to assist with ticket resolution.
- Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction.
- Other duties as assigned.
Qualifications : Education :
Certifications :
Experience :
Skills & Abilities :
serp_jobs.job_alerts.create_a_job
It Service Desk Technician • San Bernardino County, CA, US
Job_description.internal_linking.related_jobs
Medpro Healthcare Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in San Bernardino, CA.Shift : 3x10 hr nights Start Date : 01 / 05 / 2026 Duration : 13 weeks Pay : $2496 / Wee...serp_jobs.internal_linking.show_more
Internal Medicine physician job in California : The Inline Group -.Hours : Monday - Friday : 8 am - 5 pm.Average Patients seen : 18-24 patients per day.
Call Schedule : One week on 7 weeks off.Compensat...serp_jobs.internal_linking.show_more
LocumJobsOnline is working with The Inline Group to find a qualified Internal Medicine MD in Hesperia, California, 92345!.
Unicare Community Health Center -.New Graduates Welcome to Apply.Average Pa...serp_jobs.internal_linking.show_more
A facility in San Bernardino, CA is seeking its next amazing CT Technologist (Computed Tomography).Read on if this sounds like your perfect fit!.
Nurses and allied healthcare professionals are in hi...serp_jobs.internal_linking.show_more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture.
What are you waiting for? Apply today!.Valid license...serp_jobs.internal_linking.show_more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
We are seeking reliable and tech-savvy.You’ll be working with residential and small business clients, resolving a wide range of computer-related issues—from software errors to hardware diagnostics ...serp_jobs.internal_linking.show_more
AlliedTravelNetwork is working with LRS Healthcare to find a qualified CT Tech in San Bernadino, California, 92404!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits ...serp_jobs.internal_linking.show_more
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Modesto, Connecticut!.Now Hiring : Allied Healthcare CT - Modesto, CA.
Contact us for Pay Information.Actual a...serp_jobs.internal_linking.show_more
Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in San Bernardino, CA.Shift : 4x10 hr nights Start Date : 01 / 05 / 2026 Duration : 13 weeks Pay : $2746 / Week.Ranked #5 Be...serp_jobs.internal_linking.show_more
The Central Service Technician performs the customer service, stocking and distribution functions, as well as decontamination, processing, running and general clean-up for the Central Service depar...serp_jobs.internal_linking.show_more
The County of Riverside seeks candidates to fill positions throughout Riverside County.A list of eligible candidates will be established to fill current and future vacancies.The Riverside Universit...serp_jobs.internal_linking.show_more
A full-service critical access hospital in a scenic mountain lake community is seeking a BE / BC Family Medicine Physician to join its growing practice.
This tight-knit, accredited facility provides 2...serp_jobs.internal_linking.show_more
Loma Linda University Faculty Medical Group, Department of Internal Medicine, has an immediate need for a Physician to join our team at SAC Health System - San Bernardino.The ideal candidate will b...serp_jobs.internal_linking.show_more
Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...serp_jobs.internal_linking.show_more
As a CT technologist, you will use computerized tomography to take medical images of patients for diagnostic purposes.Working in a hospital, outpatient center, private practice, imaging center or o...serp_jobs.internal_linking.show_more
CompHealth exists to make the locums process easier.Not only will we search for jobs that fit your interests, well be here to handle all the details like credentialing, housing, travel arrangements...serp_jobs.internal_linking.show_more
Travel CT Tech - $2496 / Week
Medpro Healthcare Staffing • San Bernardino, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Internal Medicine
The Inline Group • Hesperia, California, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Physician (MD / DO) - Internal Medicine - General / Other in Hesperia, CA
LocumJobsOnline • Hesperia, CA, US
serp_jobs.job_card.full_time +2
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel CT Tech - $2,144 per week in San Bernardino, CA
Medical Solutions • San Bernardino, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Benefits Customer Service Advisor - Work from home (50k-90k per year)
Professional Careers • Hesperia, California
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel CT Tech - $2,269 to $2,516 per week in San Bernadino, CA
LRS Healthcare • San Bernadino, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service / Benefits Advisor (Work from home)
Professional Career Solutions • Hesperia, California
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
On-Call IT Technician - PC, Mac & Desktop Support Riverside-San Bernardino-Ontar
Geeks On Site • San Bernardino, California, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel CT Tech - $2,269 to $2,516 per week in San Bernadino, CA
AlliedTravelNetwork • San Bernadino, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel CT Tech - $2,447 to $2,735 per week in Modesto, CT
AlliedTravelCareers • Modesto, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel CT Tech - $2746 / Week
Cynet Health • San Bernardino, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Central Service Technician (PM)
Loma Linda University Health • Murrieta, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
IT User Support Technician II
County of Riverside • Riverside, California, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Family Medicine Physician | Southern CA | 4-Day Week | $300K
Jackson Physician Search • Lake Arrowhead, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Internal Medicine Physician - Up to $310,000 - SAC Health System - San Bernardino
HealthEcareers - Client • Loma Linda, CA, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Representative (Remote Position)
GOLD GATE • Hesperia, California
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel CT Tech - $2,715 per week in San Bernardino, CA
Cross Country Allied • San Bernardino, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Locums Opportunity in CA for Internal Medicine Physician
CompHealth • Redlands, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted