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Lead BA
Lead BAAkaasa Technologies • Manhattan, NY, United States
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Lead BA

Lead BA

Akaasa Technologies • Manhattan, NY, United States
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MUST HAVE RECENT RETAIL EXPERIENCE

Job Title

Lead BA

Location

Hybrid onsite 2-3 days - Broadway / Manhattan, New York

Duties / Day to Day Overview

  • Leading a cohesive team of internal and external technical staff, and of key users in the execution of new Merchandising projects by :

Acting as a liaison between business stakeholders and IT leadership, translating high-level business strategy into actionable technical solutions.

  • Championing change management initiatives, ensuring user adoption and engagement with new systems or processes.
  • Leading efforts in the support of existing systems, processes, services and / or in the execution of new projects, ensuring that :

    • Use cases and requirements are accurately captured

  • Work with vendors to create wireframes and review with the business to ensure solution fits our needs.
  • Detailed functional designs are created and handed off to Development Team
  • Test and training plans are designed and executed successfully
  • Communication to project managers and leadership is accurate / detailed and projects are completed on time and under budget
  • Taking a leadership role in exploring and analyzing new processes, services, and application functions and technologies to :

    • Gather detailed business requirements by facilitating workshops, interviews, and stakeholder meetings and translating them into effective solutions.

  • Communicate complex technical concepts to non-technical stakeholders, ensuring mutual understanding across departments.
  • Build and maintain strong partnerships with cross-functional teams, including IT, merchandising, support, and other stakeholders.
  • Ownership of functional area; responsible for managing and optimizing the product backlog for merchandising or planning systems

    • Supporting existing production systems

  • Defining and prioritizing system problems and enhancement requests; analyzing to identify and address root causes
  • Coordinating related support and development activities (whether they be internal or external)
  • Support testing processes fixes and / or enhancements
  • Assess application issues to identify root causes

    • Top Requirements

    (Must haves)

  • Undergraduate degree in information systems, computer science, or a related technical discipline or equivalent work experience
  • At least 3 -5 years of experience supporting IT systems, processes, or capabilities. Solid understanding of IT processes and dynamics within a complex, highly integrated environment
  • A solid understanding of industry best practices in retail or IT; specific demonstrated experience mapping business processes and comparing those processes to industry best practices
  • Strong problem solving, and root cause analysis skills
  • Experience working with engineers and developers preferred
  • Understanding of application development and software development lifecycle concepts
  • Use Case and User Story Development
  • Experience with Agile (Scrum and SAFe Framework) and Waterfall approaches preferred
  • Experience working with Wireframing tools preferred
  • Ability to work with business to understand processes and document requirements
  • Experience with tools such as JIRA, Confluence, Azure DevOps, Visio, Power BI, Tableau, or equivalent.
  • Familiarity with ERP or merchandising systems (e.g., Oracle Retail, SAP, Blue Yonder) and integration with planning and forecasting tools.
  • Understanding of Import Logistics and Tariff law a plus
  • Light project management
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    Ba • Manhattan, NY, United States

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