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Director, Product Engineering
Director, Product EngineeringW. W. Grainger • Chicago, IL, United States
Director, Product Engineering

Director, Product Engineering

W. W. Grainger • Chicago, IL, United States
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Grainger, Inc. is a leading broad line distributor with operations in North America, Japan and the United Kingdom. Grainger keeps the world working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. The Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. Zoro.com offers access to more than 14 million products, and MonotaRO.com offers more than 24 million products.

Compensation

The anticipated base pay compensation range for this position is $176,300.00 to $293,800.00.

Rewards and Benefits

With benefits starting on day one, Grainger provides programs that offer choice and flexibility to meet team members\' individual needs, including :

  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click the link below.

The pay range provided above is not a guarantee of compensation and reflects potential base pay for this role at posting time based on job grade. Individual base pay may vary based on location, experience and skills. The anticipated compensation range described above is subject to change and the final pay may be higher or lower.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs at any time, consistent with applicable law.

What You’ll Do

Lead the Search Engineering Domain

  • Lead multiple cross-functional teams responsible for powering search on Grainger.com and other digital touchpoints.
  • Shape the roadmap in close partnership with Product, Architecture, and Data Science.
  • Ensure Grainger’s search stack—from indexing to ranking to retrieval—is modern, resilient, and delivering measurable business impact.
  • Champion a hybrid retrieval strategy that blends traditional techniques (e.g., Solr) with ML and semantic models.
  • Lead and Develop Engineering Teams

  • Manage and mentor a group of Engineering Managers and Senior Managers.
  • Build a strong, inclusive, and high-performing culture grounded in psychological safety, continuous learning, and technical excellence.
  • Drive clear goals, accountability, and autonomy across teams.
  • Support hiring, onboarding, career growth, and succession planning.
  • Improve Systems and Execution

  • Strengthen agile practices, engineering quality, observability, and operational rigor.
  • Use metrics to assess system health, delivery velocity, and customer outcomes.
  • Partner with peers across the organization to remove blockers, align strategy, and prioritize wisely.
  • Champion DevOps, CI / CD, and cloud-native best practices (containers, serverless, IaC, etc.).
  • Operate as a Strategic Leader

  • Ensure strong alignment between engineering, product, data science, and architecture.
  • Facilitate healthy tension, resolve ambiguity, and enable smart tradeoffs.
  • Identify gaps in org design, domain boundaries, or team charters — and advocate for change.
  • Represent the Search organization across engineering leadership and with executive stakeholders.
  • What You Bring

  • 7+ years of engineering leadership experience, including managing managers.
  • Proven track record of leading teams that build and scale complex search or information retrieval systems.
  • Deep experience with Agile, CI / CD, cloud platforms (ideally AWS), and modern software engineering practices.
  • Familiarity with ML-powered search or close partnership with data science teams (bonus : semantic search, vector retrieval, personalization).
  • Strong product thinking and a bias for impact.
  • Excellent collaboration, communication, and influence skills — especially across disciplines.
  • A passion for people development and team health.
  • Bachelor’s degree in Computer Science or related field (or equivalent experience).
  • We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

    We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout employment. If you need a reasonable accommodation during the application and selection process, including use of our website or any part of the application or interview process, please advise us so we can provide appropriate assistance.

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