Guest Service Agent - Hilton SF Union Square

Guest Services, Operations, and Front Office

Come join the team at the Hilton San Francisco Union Square located in the heart of Downtown San Francisco! Just two blocks away you will have direct access to the Muni and BART. Here you will enjoy free meal on shift. We know that you'll love being a part of the Hilton team!

The team is currently seeking a friendly and approachable individual that is well organized, proactive, with solid administrative skills and is committed to providing excellent guest experiences to be their next Guest Service Agent. The ideal candidate for this role will possess :

• The ability to work a full shift (8 hours) walking / standing with or without reasonable accommodations.
• The ability to bend, stoop, walk and lift / push / pull up to 20 lbs.
• Can work a flexible schedule that includes AM, PM, Overnights, weekends and holidays.
• Can effectively communicate with English language-speaking guests.
• A minimum of 1 Year Customer Service Experience.

Shift Pattern : Full-Time

Shifts : AM / PM / Overnight

Hourly Rate : Starting at $35.06 / per hour

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards :

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values : Hospitality, Integrity, Leadership, Teamwork, Ownership, Now. In addition, we look for the demonstration of the following key attributes : Quality, Productivity, Dependability, Customer Focus, Adaptability.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!