Tasting Room Attendant

Join our team at our very first Alabama location - Opening Soon!

The following information aims to provide potential candidates with a better understanding of the requirements for this role. At Cooper's Hawk, our Tasting Room Attendants do more than pour wine. They turn each tasting into a meaningful moment through friendly conversation, product knowledge, and genuine hospitality. With a passion for food, wine, and people, they guide guests through our wines and retail offerings while inviting them to become part of our Wine Club community. Every interaction is a chance to deliver an experience guests will remember and want to return to.

What You Will Get

50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events

Monthly Wine Tastings for Two

Medical, Dental, Vision, and Telehealth

401k with Company Match

Paid Time Off and Flexible Schedules

Early Pay Access

Wellness and Mental Health Support

Wine and Culinary Education

Career Growth Flight Plan

Team Member Rewards, Milestone Recognition, and Referral Bonuses

How You Will Succeed

Show Up Ready : Come Prepared, stay sharp, and start strong.

Learn our food, wine, and retail offerings so you can confidently guide each guest

Prepare your station for service and keep it clean and stocked

Study Cooper's Hawk menu, retail items, and wines that are offered to our guests.

Own What You See : Take Responsibility, jump in, and do what needs to be done.

Restock and maintain product displays

Support the team with tasks like carryout orders and guest service in other areas when needed

Stay in Sync : Communicate often, move with your team, and keep service flowing.

Communicate with team members to deliver smooth and memorable service

Follow steps of service and assist in daily operations

Make It Personal : Be genuine, listen well, and tailor each experience.

Welcome every guest warmly and answer questions about wine, food, and our Wine Club

Proactively build relationships with guests and create memorable moments.

Use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members.

Add a Touch : Go beyond the expected to create memorable moments.

Share the story of Cooper's Hawk and invite guests to join our Wine Club

Introduce tastings and special retail items to enrich the guest experience

What You Will Bring

At least 21 years of age

Experience in restaurants, retail, or wine environments preferred

Comfort speaking to guests about wine and the Wine Club

A passion for hospitality and creating memorable guest experiences

Ability to multitask in a fast paced environment

Ability to stand for long periods and lift up to 40 pounds

Flexible availability including weekends and some holidays

Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk.

Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. xmcpwfu We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!