Business Systems Analyst (HR Systems | SaaS )
Location : 2 days per week onsite in Monrovia, CA
Full Time / 40 hours per week / CDW Contract Coworker to FTE conversion
W2 only
We are seeking a Business Systems Analyst with strong experience supporting HR SaaS and custom applications to partner closely with our HR and IT teams. This role requires someone who is analytical, adaptable, and able to bring structure, documentation discipline, and IT best practices to a fast-paced, evolving environment. You will act as the primary IT liaison for HR, manage SaaS vendor support issues, lead requirement gathering, oversee UAT and implementation, and work cross-functionally with onshore / offshore technical teams.
Responsibilities
- Serve as the bridge between HR and IT, driving clarity, alignment, and execution
- Support HR SaaS and custom applications (payroll, recruiting, L&D, and more)
- Analyze HR business processes, document workflows, and translate them into detailed requirements and use cases
- Lead discussions, document high-level and detailed requirements, and manage requirement changes
- Oversee testing, UAT, implementation, and hyper-care
- Collaborate with technical teams, manage tickets, and leverage JIRA for boards, tasks, and project tracking
- Manage vendor relationships and ensure timely resolution of issues
- Work on multiple projects simultaneously with autonomy and strong communication
Required experience :
5–10 years of Business Analysis experience in fast-paced or startup-like environmentsExperience supporting HR systems (Ceridian / Dayforce a strong plus) and understanding HR & payroll processesStrong SaaS support background for HR applications (cloud and on-prem)Solid understanding of SDLC, testing / validation, documentation, and true BA responsibilitiesExperience working with offshore teams and cross-functional partnersExcellent communication, problem-solving, and critical thinking skillsProficiency in MS Office, Visio, and JIRA (boards, tickets, workflows, Agile)Self-starter capable of leading work independently and driving clarity in ambiguous environmentsRole Details :
Hybrid : Onsite 2 days per week in Monrovia, CAFocused on HR SaaS platforms , payroll / recruiting systems, and cross-functional supportIf you’re an experienced BSA who thrives in dynamic environments and excels at supporting HR technology, we’d love to connect.