Deputy Chief Operating Officer & Associate Vice Chancellor for Operations

Position Summary

Winston-Salem State University is seeking an experienced, dynamic leader to serve as the Deputy Chief Operating Officer and Associate Vice Chancellor for Operations. Join the Ramily!

At Winston-Salem State University ( WSSU ), we are dedicated to fostering upward social and economic mobility for all our students. Join a passionate team committed to empowering students, strengthening academic support, and driving institutional growth. At WSSU , you’ll be part of a bold and inclusive community that values innovation, equity, and student-centered practices.

This position functions as the principal deputy to the COO , providing executive leadership across a broad portfolio of essential operational services that sustain campus life and institutional effectiveness. In the absence of the COO , provides leadership to the Division of Finance and Operations, including other Associate Vice Chancellors and direct reports to the COO as necessary to support efficient operations.

Key Responsibilities :

Executive Leadership & Strategic Support

• Provide strategic leadership in the design, implementation, and continuous improvement of campus operations.
• Support the COO in developing and executing initiatives to enhance operational efficiency, institutional effectiveness, and student satisfaction.
• Participate in university-wide planning, policy development, and decision-making as a member of the senior leadership team.

Operational Oversight

Parking & Transportation Services – ensuring safe, efficient, and accessible mobility options.

Emergency Management & Preparedness – leading readiness, crisis response, continuity planning, and compliance with state and federal standards.

Auxiliary Management & Support Services – providing oversight for dining, bookstore, vending, and related contracted services that support student life and campus operations.

Mailroom Services – overseeing mail and package distribution to maintain reliable campus-wide service.

Environmental Health & Safety (EH&S) – ensuring compliance with occupational safety, environmental standards, and risk mitigation.

Campus Card Services – managing the RamCard and associated systems to support secure campus access, identification, and transactional services.

Conference & Event Services – providing leadership for facility scheduling, hospitality, and event execution.

Real Estate – including the management of all acquisitions, divestitures, leases, and other matters.

Space Planning – leading all space planning, inventory / utilization, and assignment functions in coordination with Facilities.

Major Event & Logistical Coordination

Organizational Development & Compliance

Position Information

Position Number

Working Position Title

Deputy Chief Operating Officer & Associate Vice Chancellor for Operations

Building and Room No.

Blair

Appointment Type

Permanent Full-Time

If Time Limited.

No

Appointment Length.

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

All - Emergency and Pandemic on site

Normal Work Schedule

8-5 M-F, Varies

Department Required Skills

Preferred Years Experience, Skills, Training, Education

Required License or Certification

Valid US Driver's License

No

Commercial Driver's License Required

No

Physical Required

No

List any other medical / drug tests required