Administrative Assistant, Behavioral Health Urgent Care

Make a Difference in Someone's Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights

This Opportunity

The primary responsibilities of the Administrative Assistant, Behavioral Health Urgent Care are to provide support and assistance to the Behavioral Health Department. That involves performing technical and office tasks in support of the director and other staff and working with the public to ensure response that meets service guidelines.

What You'll Do

Maintain and keep orderly and up-to-date files in relation to Behavioral Health Services such as committee minutes, actions, procedures, correspondence, personnel, payroll, program participants, finances, mailing lists, forms, agency directory, etc.

Complete reports, assessments, and paperwork as required or requested.

Ensure all records meet standards, regulations, policies and procedures.

Coordinate preparation, and / or typing, of programmatic material, reports, meeting minutes, staff evaluations, mailings, and correspondence, etc.. as required or requested.

Demonstrate knowledge of statutes, regulations and policies of governing areas in which job responsibilities are performed.

Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.

Assist in front desk / medical records responsibilities : greet visitors, check people in and out for appointments, take payments, schedule appointments, pull charts, perform medical record filing, audit medical records.

Ensure professional and courteous communications via telephone, fax, face-to-face, correspondence and any other method of communication used with all people served and agency stakeholders.

Serve as support and act as informational liaison to employees, related professionals, visitors, and people served reporting the key issues to appropriate management staff.

Create files and labels. File all requested paperwork in appropriate files as assigned.

Maintain trainings as required and requested.

Demonstrate knowledge of emergency procedures and assist in crisis situations.

Demonstrate knowledge of and comply with all agency policies and procedures.

Complete all other relevant responsibilities as assigned by the supervisor.

Driving and travel may be required.

Education We're Looking For

High School Diploma (Required)

Certifications We're Looking For

Experience We're Looking For

Clerical Experience | Not Required

Schedule

This is a PRN position. Shift coverage on an as-needed basis.

Target Weekly Hours

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.